Position Summary:

• The Dispatcher (Buses) plays a key role in advancing the university's mobility goals by ensuring service reliability, safety, and responsiveness under all conditions, regularly communicates with New Brunswick and Piscataway residents to provide detailed transit information; external police departments to assist with emergencies on the buses; public works departments to report road conditions and request emergency repairs; outside transit providers to give directions and coordinate vehicle parking on campus; and to provide operational direction to the transit provider.
• This position utilizes advanced transportation technologies and data systems to drive real-time decision-making, operational efficiency, and proactive service adjustments.
• As the primary liaison between operators, supervisors, road supervisors and support staff, this role ensures unified communication and rapid response to service disruptions, emergencies, and logistical challenges.
• While maintaining uninterrupted, high-quality service delivery that reflects the university's standards of excellence and compliance with all regulatory requirements.

Minimum Education and Experience:

• High school or vocational school education and at least four years of experience in transportation operations, dispatch, or fleet management, with mass transit or university transportation experience.

City: New Brunswick

State: NJ

Special Conditions:

• Safe Driving Record

Posting Number: 26ST0772

About Rutgers University

Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

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