This position is a Health Technician - Audiology located in the Audiology and Speech Pathology Service at the Boise VA Health Care System. The duties of the position include but are not limited to the following: Routine repairs of hearing aids delivered or mailed to the Audiology Clinic. Meets with veterans on a one-to-one basis to solve hearing aid problems. Provide primary level troubleshooting and repair for veterans who are experiencing problems. Effective communication with patients who are experiencing communication disorders. Evaluation of hearing aid function and fit through listening checks, electroacoustic evaluation, visual inspection, changing of batteries, cleaning of electrical contacts, removal of impacted cerumen from the aid, replacing earmold tubing, inspecting and replacing receivers, and counseling the veteran in optimal use and proper methods of care for the instruments. Independently resets the fitting parameters of programmable hearing aids that have been returned from the manufacturers for repairs. Uses the most advanced hearing aid fitting technology and software to prepare the repaired hearing aids for shipping to the patient. Independently makes minor programming adjustments, within clinic guidelines, to increase or decrease volume, run feedback manager, add or remove program options from the programming button, and consults the audiologists for any more detailed programming changes. Makes minor shell changes and external component repairs. Determines if shell or programming adjustments are needed to solve patient fit problems. Compares electroacoustic output curves to NOAH program, makes minor adjustments to bring within compliance or sends out for repair. Independently determines the patient's need for loaner hearing aids based on the patient's degree and nature of hearing loss, audiological profile and hearing aid fitting rationale data. Independently determines patient need for assistive devices, orders devices such as Pocket Talkers and TV devices from the Denver Acquisitions and Logistics Center and instructs patients in proper use and care. Troubleshoots assistive devices to determine if a replacement is needed. Work Schedule: 7:30 a.m. - 4:30 p.m., Monday through Friday
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.