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Manager, Patient Relations
We are seeking a Manager, Patient Relations to help manage our Patient Representative staff. This is an excellent opportunity for an up and coming leader! Patient Representatives listen objectively, upholding patients rights with a concentration on effective grievance processing, risk mitigation and conflict mediation. As the Manager, Patient Relations, you will: Help personalize and humanize the hospital experience by serving as a liaison between patients (pediatric and adult), families, and staff. Coordinate with interdisciplinary teams across the MSK continuum regarding the coordination and navigation of patients that meet complex high risk criteria. Help provide patients
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