We have an opening for a full-time Health Center Group Manager to work with our Employer Health Center located in Austin, TX!
Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That’s our mission and it’s the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000.
Summary: This person will have oversight of a traditional health center as well as a mobile unit.
Oversees the management of multiple (2+) health centers and lines of service across a single contract.
Manages staff typically composed of RNs, Administrative staff, and technical roles (Radiology, Physical Therapy etc.). Manages multiple technical Team Leaders and monitors all daily operational processes for Medical Leaders and providers
Assists in the creation of site-specific goals and measurements related to the needs of the client
Effectively communicates across the contract to ensure consistency in messaging
Compiles input for the performance appraisal process for all staff members
Responsible for following appropriate processes for hiring, staff development and performance management and provides input to Director, Client Operations for the final decision.
Responsible for interviewing, training, and the successful orientation and onboarding of new hires
Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance
Identifies process improvement opportunities and presents resolutions and recommendations to the Director, Operations
Makes recommendation regarding staffing model based on objective scheduling & volume analysis – presents to Director, Client Operations for approval
Understands and complies with all regulatory, procedural and licensing requirements
Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints
Identifies process improvements and workflow efficiencies
Coaches and provides feedback to staff on a regular basis