Medical Assistant/Associate

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Pediatric Orthopaedic Surgery has an opening for an experienced, self-motivated, team orientated Medical Assistant.  This role will be to provide skilled support and work collaboratively with other members of the Pediatric Orthopaedic Surgery Team.

Participation in the department’s Lean initiatives, Service Excellence programs, M-learning compliance, specific procedure competencies and knowledge of regulatory agency requirements will also be expected.

This position will include a variety of patient and provider support tasks including but not limited to:

• Entering x-ray/PT orders
• Rooming patients
  • Weight
  • Height
  • Temperature
  • Blood Pressure
  • Utilizing an electronic medical record to record the above information and document/reconcile the following:
    • Enter chief complaint
    • Enter vital signs
    • For applicable females, document date of last menstrual cycle
    • Medication reconciliation
    • Pharmacy documentation
    • Allergy documentation
• Support in-clinic procedures
• Suture/staple removal
• Assist with injections
• Casting/splinting/bracing
• Wound care
• Stocking rooms
• Perform scheduled infection control maintenance of patient care items and equipment
• Outside imaging processing
• Assist patients with check-in and surveys, including entering them into the system
• Fitting off the shelf durable medical equipment
• Managing service in baskets and telephone messages
• Completion of paperwork including, but not limited to: FMLA, insurance, workers’ compensation, work/school notes, Work Connections, handicap permit forms, etc
• Clinic preparation including printing of last clinical note (DMI); patient labels, as well as assist with video visit appointment preparation as needed
• Other duties as assigned

The preferred candidate will have graduated from an accredited Medical Assistant Program OR a combination of related education and 0-1 year of experience.  The preferred candidate will have demonstrated exceptional interpersonal communication skills, superior customer service, an exemplary attendance record, the ability to manage stress effectively, a superior work ethic and handle multiple responsibilities. The candidate should be proficient using the Microsoft suite products with a typing speed of 50 wpm.

Previous Orthopaedic experience is helpful.  Previous experience working with MiChart/Epic care /Cadence as well as knowledge of University policies and procedures is helpful.      

8:00 am – 5:00 pm (may vary dependent upon clinical needs)

Monday – Friday (with the exception of meetings or coverage when necessary.  We utilize flex scheduling to off-set hours worked in excess of 8 in any one day).

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

The Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.