As a Senior Product Manager, you will be responsible for managing CCC products through all phases of the product lifecycle from inception through retirement. Responsibilities will include determining customer/new market needs and priorities, building business cases for new products and significant product enhancements, partnering with leadership to ensure effective development and implementation of product plans. Also, you will work with the existing markets/customers to ensure effective product, pricing, and positioning for the market.
Day to Day activities:
Drive roadmap for CCC Parts Portfolio products, including e-commerce and supply chain solutions that connect auto parts providers to collision repairers, insurers, and OEM vehicle manufacturers
Conduct visits with customers, perform competitive analysis, and work with internal teams - Sales, Consulting, Development, Technical Support, etc. - to understand market needs
Be an innovator with demonstrated ability to craft a vision, get people excited by ideas and get them quickly to market
Develop business cases for new products and significant product enhancements including: identification of problem, proposed solution, market sizing, sales projection, costs, execution planning/management etc.
Communicate product positioning and strategic value both internally and externally. Collaborate with marketing, sales and development team and manage customer expectations around product delivery
Engage with internal and external stakeholders to elicit analytics requirements and understand priorities
Proactively engage customers, partners, and internal stakeholders on the product roadmap
Develop, maintain, and direct implementation of product roadmaps across entire organization and business units, including prioritization of features and determining what should be included in each release
Prioritize product enhancements and customer requests by making smart, decisive trade-offs using data-driven analysis and sound judgment
Lead the product launch process to ensure the organization is ready to train, deploy, and support the product in the market
Measure the actual results of the release/product against the business case revenue expectations
8+ years of total experience
4 years + of Software Product Management experience
Previous experience with new business development/strategy, sales, or consulting preferred
Strong relationship building skills with external customers and proven experience with interfacing with internal cross-functional teams
Good understanding of software development life cycle
Business requirements authoring/management, Workflow Diagramming
Training and experience with Pragmatic Marketing process preferred
Excellent written communication skills - documentation, presentations, flowcharts
Excellent verbal communication skills - communicate with business partners, internal audience, senior management executives, technical analysts, developers, & other cross functional staff
Experience with Insurance or Automotive Service Industry preferred
Working knowledge of all aspects of Microsoft Office suite of products
Technical, Business and Industry Knowledge
Internal Number: 0009989
About CCC Information Services
CCC is a leading SaaS platform for the multi-trillion-dollar P&C insurance economy powering operations for insurers, repairers, automakers, part suppliers, lenders, and more. CCC cloud technology connects more than 30,000 businesses digitizing mission-critical workflows, commerce, and customer experiences. A trusted leader in AI, IoT, customer experience, network and workflow management, CCC delivers innovations that keep people’s lives moving forward when it matters most.
CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020.
Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team.
With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential.
Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s PE investors are Advent International, TCV, and Oak Hill Capital.
Find out more about CCC Information Services by visiting www.cccis.com.