McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.
The McKesson Human Resources team is looking for a Director, Organization Effectiveness and Change Leadership (Org & Change) to provide a range of strategic services including organization design, change management, culture transformation, and employee experience. This position will report to the VP, Org & Change and will support both Canadian and enterprise transformation efforts across McKesson's core, corporate, and growth businesses. The position can be in either our Mississauga or Montreal offices and will support employees in North America and Canadian locations. The individual must operate as a strong, transparent and collaborative team player. Success in this role will require leveraging relationships, strong influence management skills, business expertise, functional expertise, and comfort with bringing definition to ambiguity.
The Director, Organization Effectiveness and Change Leadership consults with leaders to provide customized and practical solutions to challenges across a range of enterprise-wide growth and transformation programs. Key customers include the HR Leadership team and Canadian Leadership team which requires comfort with working in a matrixed organization. The role includes leadership of a small team of employees, management of contractors and professional services partners, and collaboration with partners such as communicators and project managers. Key responsibilities include:
Lead organizational design efforts following best practices with customized implementation approaches based on business needs
Create the strategies required to implement new org structures including communication plans, knowledge transition frameworks, etc.
Apply expert knowledge of Change Management to business and growth initiatives and define best solutions to meet unique business requirements
Lead stakeholder management, change planning, change impact analyses, change agent networks, case for change development, change readiness evaluation, transition activities, and success criteria evaluation
Identification and assessment of current-state and desired-state organizational culture and capabilities and defining programs to reinforce culture
Build and maintain an integrated project plan for People and Change workstream, tracking the status, risks, issues and action items for change management, communications, HR Business Partners, HR Operations and Talent Management, and reporting to enterprise PMO
Oversee change practitioners and collaborate with the business, Human Resources partners, and third-party providers to ensure a seamless implementation of enterprise-wide programs
Keep current on leading practices and industry trends
Define requirements for the processes and tools needed to execute and identifies barriers to successful implementation of change programs/solutions
Align the right structure, cultural context, and practices to drive employee adoption of change
Coach and support HR and business leaders on the execution of change initiatives and frameworks, culture, employee experience, org design, operating models, leadership alignment, and stakeholder management, and effective communication techniques
Build and manage a budget for workforce planning and resources, including managing and evaluating consultant Request for Proposals
Perform other duties as assigned.
10+ years of human resources and business experience is required
8+ years Organization Design and/or Change Management experience
Experience with leading functions through significant enterprise transformation efforts required
Organizational Development/Design/Effectiveness/Operating Model experience required
Business mindset: able to understand the business and financial conditions, link HR and business strategy, and identify ways to improve business performance
Consulting skills: able to tailor communication style to work well with stakeholders at all levels in the organization; effective at influencing, facilitating, and problem solving
Must have the professional presence to interact and influence senior leaders
Demonstrated ability to collaborate with business leaders to develop and execute plans, leveraging various teams across an organization is required
Leading and working in a matrixed organization.
Additional Knowledge & Skills
Ability to navigate and influence within a complex, matrixed organization
Leveraging data and technology: Able to effectively identify, utilize and present data in a way that facilitates evidence-based decision-making
Strong written and verbal communication skills
Ability to multi-task, manage changing priorities and meet aggressive deadlines in a fast-paced environment
Track record of taking initiative/being proactive, leading complex projects, working in a fast-paced environment, handling multiple, changing priorities with excellent attention to detail / follow-through
Track record of success measuring and evaluating program effectiveness and/or tracking progress towards behavioral change
Strong interpersonal and consulting skills: ability to assess needs, collaborate and deliver practical solutions that drive results; an excellent listener that seeks to understand multiple viewpoints
Ability to effectively influence and communicate across all levels and multiple environments
Proven ability to build strong and trusting relationships across multiple teams and departments
Proven ability to create a positive culture, with high morale and strong performance
Ability to lead a team of employees, delivery partners, and/or contractors
Bachelor's degree in human resources, business or related field or equivalent experience, master's degree preferred.
McKesson is an Equal Opportunity employer.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.
McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.
The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
Current employees must apply through internal career site.
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Internal Number: JR0041005
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.