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Service Technician
A medical device manufacturer, located east of Pittsburgh, is seeking a Service Technician. Responsibilities: Responsible for performing in-house service and repair activities on electromechanical medical devices, troubleshooting customer issues via phone, issuing and completing service sales orders, proving records for complaint files. Repair devices by following established procedures and work instructions. Document results of analysis for input to complaint handling system. Troubleshoot customer issues over the phone to attempt to resolve issues without requiring a product to be returned. Create repair part kits for the items need to be serviced. Perform equipment calibration.


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