Details
Posted: 09-Aug-22
Location: Chandler, Arizona
Salary: Open
Primary City/State:
Chandler, Arizona
Department Name:
Home Delivery
Work Shift:
Day
Job Category:
Pharmacy
$1,000 sign-on bonus available!
Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you???re looking to leverage your abilities ??? apply today.????
This position will be hired into the newly formed Pharmacy Shared Services. This position will support Banner Family Pharmacy Home Delivery. This department??is??responsible to provide direct patient care to patients and their caregivers by assisting with financial assistance and prior authorizations. As a Pharmacy Processing Technician your role will be primarily telephonic. You will be responsible for providing direct customer service to patients and their caregivers, processing prescriptions, managing the prescription filling workflow (prior to the script being sent to the fulfillment center), trouble-shooting insurance issues, and supporting the processing and clinical pharmacists within the support center.?? As the Pharmacy Processing Technician you will be answering inbound calls and processing prescriptions for home delivery and are essential to the implementation of home delivery business line.??There will also be occasional??cross-training??opportunities to the??fulfillment center??to help??with business needs.
Do you have retail pharmacy experience? This role is for you! We are looking for a full-time Processing Pharmacy Technician to join our team in Chandler, AZ! Our processing pharmacy technicians operate in a call center environment. This is a full time, day shift opportunity working Monday-Friday, within the hours of 8:30 am - 5:30 pm. No weekends or holidays currently required (schedule may change based on business needs). Recruiter to provide sign-on eligibility during interview process.
Banner Pharmacy Services division provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices. Banner Pharmacy Services will be recognized nationally as a clinical leader and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and service to make a difference in people's lives. Banner is expanding its focus from being a hospital company to a clinical quality company focused on population health management. Clinical Pharmacy Services are also included in this robust new service line and are responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention.
POSITION SUMMARY
This position will prepare, dispense, and compound medication under the direct supervision of a licensed pharmacist. Provide prescription support services for patients to ensure safe, appropriate, effective and efficient delivery of medication therapy. Provide excellent customer service skills, high attention to detail, strong problem solving, documentation and computer skills. Work closely with the multidisciplinary healthcare team to support pharmaceutical care activities, complete pharmacy billing activities, record keeping, reporting, inventory management, and arrange appropriate medication delivery.
CORE FUNCTIONS
1.??Under the direct supervision of a pharmacist, review and interpret prescriptions and input into the computer for verification by the pharmacist. Communicate with patients and initiate problem resolution on payer issues.
2.??Prepare, dispense, and compound appropriate amount of medication under supervision of a pharmacist. Deliver medications accurately to the patient.
3.??Answer phones, accept prescriptions, and communicate with patients in waiting area.
4. Assist with inventory, maintain a clean work environment, and assist with any other administrative duties as assigned by supervising pharmacists or senior technicians.
5. Follow policies, procedures, and regulatory requirements and perform other work assignments.
MINIMUM QUALIFICATION
High school diploma/GED or equivalent working knowledge and/or may be in training for a technical/trades career
Licensed and registered pharmacy technician in the state of practice, where applicable.
Minimal experience, typically gained through 0-2 years relevant work experience. Ability to attend and successfully complete 160 hours of on the job training required. Strong customer service focus, superior problem-solving abilities. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required.
BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver???s license or be eligible for coverage under the company???s auto insurance policy.
PREFERRED QUALIFICATIONS
Associates or bachelor???s degree in related field preferred. Proficiency and experience with third party claims adjudication and claims rejection reconciliation preferred. Proficiency and experience with non-sterile, sterile and hazardous drug compounding preferred. Work experience which demonstrates analytical ability, judgment and interpersonal skills in pharmacy or healthcare preferred. Experience and proficiency with computer software applications (Word, Excel, Outlook) or comparable program.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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