UCLA Catering provides catering services at the Luskin Conference Center, Housing & Hospitality meeting and event spaces, and locations around the greater UCLA campus. The department produces over 15,000 events a year. Available services range in size and scope from the UCLA Coffee Service to large-scale, VIP gala events. Position Summary
The Meeting Room Captain II is responsible for preparing rooms for meetings and conferences for on-campus and off-campus facilities. Specifically, the Meeting Room Captain is responsible for setting up audio and video equipment, ensuring that the meeting room is clean, that the table and chair set-up meets client needs, and troubleshooting client problems as they arise. Problems can include complaints regarding heating, ventilation, lighting, room configuration, room cleanliness, audio-visual requirements, parking, program materials, and catering. The Meeting Room Captain may be responsible for ensuring compliance with safety, fire, and University regulations.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications
Ability to read, understand, and speak English sufficient to determine and carry out job duties (Required)
Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and a friendly and professional demeanor (Required)
Knowledgeable of a wide range of basic audio-visual equipment (overhead and slide projectors, televisions, video and tape cassette recorders, DVD players, speakers, microphones, and mixers) as well as the difference between the same piece of equipment by different manufacturers (Required)
Ability to independently troubleshoot basic audio-visual technical problems (Required)
Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
Ability to read, write, and perform basic calculations necessary to properly configure room sets (Required)
Ability to work cooperatively as a part of a team (Required)
Ability to work efficiently under conditions of a fluctuating work load with frequent interruptions and distractions (Required)
Working knowledge of safety and sanitation rules and procedures for food service and meeting room facilities (Required)
Ability to maintain regular, punctual attendance (Required)
Ability to remain calm in the face of adversity, such as customer dissatisfaction (Required)
Special Conditions for Employment
Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on departmental needs (Required)
Drive University vehicles, such as electric carts and vans (Required)
Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.