Summary

The Health Technician performs a range of clerical - technical - administrative - patient care - and general clinic support functions.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 06/30/2025. English Language Proficiency Requirement: In accordance with 38 U.S.C. 7402(d) - No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to perform the duties of this position. AND In addition to the English language proficiency requirement - in order to qualify for this position at the GS-5 level - you must meet one of the following minimum qualifications based on your experience and/or education as described below: GS-5 Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in Federal service that has required application of the knowledge - methods - and techniques of this position. Examples of qualifying specialized experience include: performing both clerical and clinical duties in a medical/healthcare environment; answering and directing phone calls; scheduling appointments; documenting medical records; and taking and recording vital signs. This experience must be detailed in your resume to receive credit. Phlebotomy experience is highly preferred but not required. OR - Education: Successful completion of a full 4-year course of study leading to a bachelor's degree with major study or at least 24 semester hours in subjects directly related to the position. This education must have been obtained in an accredited business or technical school - junior college - college - or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business or technical school. Transcripts required. OR - Combination: An equivalent combination of specialized experience and education as described that demonstrates your ability to perform the duties of this position. Transcripts required - and experience must be detailed in your resume to receive credit. In addition to the English language proficiency requirement - in order to qualify for this position at the GS-6 level - you must meet one of the following minimum qualifications based on your experience and/or education as described below: GS-6 Specialized Experience: One year of specialized experience equivalent to at least the GS-05 grade level in Federal service that has required application of the knowledge - methods - and techniques of this position. Examples of qualifying specialized experience include: performing both clerical and clinical duties in a medical/healthcare environment; answering and directing phone calls; scheduling appointments; documenting medical records; taking and recording vital signs; and collecting and labeling specimens. This experience must be detailed in your resume to receive credit. Phlebotomy experience is highly preferred but not required. OR - Education: Half a year of graduate education (usually 9 semester hours) that is directly related to the work of this position. One full year of graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school - 18 semester hours should be considered as satisfying the one year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required. OR - Combination: An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of this position. Transcripts required - and experience must be detailed in your resume to receive credit. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Major duties and responsibilities will include: Assisting other medical personnel in the diagnosis or treatment of patient illnesses or medical conditions
• Scheduling appointments
• Answering and directing phone calls and assisting visitors to the office
• Maintaining files and documenting patient records
• Using a computer to perform support duties
• Setting up patient examination rooms
• Taking and recording vital signs
• Interviewing patients to obtain medical/personal history
• Adhering to infection control procedures
• Assisting with minor medical procedures (changing dressings - applying bandages and splits - etc.)
• Instructing patients on home care procedures
• Observing patients for changes in condition
• De-escalating disruptive patients
• Performing blood glucose testing
• Collecting and labeling specimens
• Performing EKGs
• Providing training to new personnel
• Performing related duties as required
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met
• Selection at a lower grade level does not guarantee promotion to the full performance level
• Work Schedule: 8:00am-4:00pm - Monday-Friday - Weekends and Holidays Position Description/PD#: Health Technician/PD11794A DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
• Applicants who refuse to be tested will be denied employment with VA
• Applicants will not be appointed to the position if a verified positive drug test result is received
• Physical Demands and Work Environment: The work requires standing - walking - bending - lifting - and carrying
• The work may require heavy lifting of equipment or positioning of patients
• The work environment involves risks typically associated with those of a health care environment
• Work involves regular and recurring exposure to moderate risks or discomforts that requires special safety precautions - including potentially infectious material.