Transit Manager                                                                                              25-3-53

Department:    City Manager                                       Salary Range: 76 ($96,470-120,588/year)

Reports to:      Assistant City Manager                        Supervises: Transit Superintendent,                                                                                              Advertising Manager, and Grants                                                                                                  Program Manager                                                                                                                                                                                            Salary and Benefits

Transit Manager   Starting Salary:  $96,470 - $120,588/year

Individuals hired in this position have the opportunity to progress up to $144,706/year, which is the maximum salary for this position as of December 2024.

Benefits: Full City Benefits Package. The City of St. George covers 100% of the premiums for the High Deductible health plan for full-time employees and their qualified dependents. New hires also receive 2 weeks of vacation time during their first year of employment, one of which is available to the employee on the first day of employment. To find out more about our benefits package, please visit our website at careers.sgcity.org.

Position Summary

Under general supervision of the Assistant City Manager, oversees the operation of the City of St. George transit system.  The Transit Manager provides leadership and strategic oversight of the City of St. George’s public transit system, SunTran. This role is responsible for ensuring the delivery of high-quality, efficient, and reliable transit services that meet the evolving needs of the community. The position requires a forward-thinking approach to guide the system through growth, modernization, and improvements while continuing to deliver excellent service. The Transit Manager will collaborate with internal teams, local stakeholders, and external agencies, ensuring compliance with all applicable federal, state, and local laws, and driving the future direction of the transit system.

Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics.  The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

1. Supervises the Transit Superintendent, Advertising Manager, and Grants Program Manager.
2. Oversee the overall operation of SunTran, ensuring the efficient delivery of services in alignment with community needs and long-term objectives. Identify opportunities for service enhancements, route optimization, and modernization, aligning with best practices and industry trends. Ensure the division and service aligns with the vision, goals and priorities of the City Manager and City Council.
3. Administer federal and state transit grants, ensuring compliance with all funding regulations and reporting requirements. Continuously monitor legislative changes at the local, state, and federal levels to identify new funding opportunities and regulatory changes. Serves as the primary liaison with the Federal Transit Administration (FTA), ensuring ongoing compliance with federal regulations and preparing for inspections and audits.
4. Prepare and administer the annual budget for the Transit Division, ensuring the efficient allocation of resources and alignment with city priorities. Pursues funding for transit system improvements and capital. Monitors expenditures and financial performance to ensure fiscal responsibility, grant compliance while maintaining service quality. Performs long range forecasts of capital and operational needs to ensure adequate funding levels.
5. Lead, manage and partner with other city departments on capital investments and improvement projects related to the city’s public transit system.
6. Continuously monitor and evaluate the performance of transit services to ensure reliability, safety, and customer satisfaction. Work with the Transit Superintendent to address operational issues, service interruptions, and opportunities for improvement. Develop systems for tracking service metrics and ensuring that performance goals are met while maintaining a focus on quality.
7. Lead the exploration and implementation of new technologies and service models that improve the efficiency, reliability and accessibility of transit services. Work with city leadership, the City Council, local stakeholders, and transportation experts to envision and plan for the future of SunTran, ensuring it remains an integral part of the city’s transportation network.
8. Represent SunTran and the Transit Division in meetings with local businesses, government officials, community groups, and the public. Develop and implement marketing and public relations strategies to promote SunTran’s services, increase ridership, and foster positive community relations. Address and resolve community concerns and transit-related issues, ensuring SunTran remains a responsive and customer-focused service. Collaborate with other city departments in representing the public transit system’s needs with the metropolitan planning organization.
9. Performs other related duties as required.

Typical Physical/Mental Demands/Working Conditions

May work indoor, sitting, with the ability to move at will and work in the field monitoring and reviewing transit activity.  A computer keyboard is used for entering and retrieving data and preparing documents.  May work outdoor in a variety of weather conditions, including cold, extreme heat, and rain when responding to accident scenes, or when supervising and/or assisting transit drivers.  Vision to read printed materials and drive a vehicle, and hearing and speech to communicate in person and over the radio.  Intermittent exposure to stress as a result of human behavior.  Frequent exposure to pressure related to management and deadlines.

To Apply: Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. Position is open until 4/20/2025 at 5:00 p.m. Refer questions to Human Resources at 435-627-4670. Pre-employment drug screening and criminal background screen are required. The City of St. George is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, color, national origin, age, disability, or genetic information. We make reasonable efforts to provide reasonable accommodation to disabled candidates.

Qualifications

Education: Graduation from an accredited college or university with a bachelor’s degree in business administration, public administration, public planning, transportation planning, or related field. Master’s degree preferred.

Experience: Minimum of five (5) years of progressively responsible experience in public transit and/or public transportation operations, including at least three (3) years in a high level supervisory or management role.

Licenses and/or Certifications:

Possess a valid driver license.  A valid Utah Driver License must be obtained within 60 days of hire.

Knowledge, Skills, and Abilities

Knowledge of:

• Public transit systems, transit operations, transportation planning, and applicable federal, state, and local regulations.
• Budget development, budget monitoring, financial forecasting.
• Grant funding processes, grant compliance and reporting.
• Principles of contract and grant administration.
• Knowledge of Federal Transit Administration regulations, reporting, and requirements as related to public transit services.
• Principles of project management.
• Personnel and operations management and performance oversight.
• Methods for effective conflict resolution and customer service in a public-facing environment.

Skills:

• Strong leadership and team-building skills, with the ability to inspire, support, and manage.
• Clear and confident communication skills, both written and verbal.
• Effective organizational and time management skills.
• Strategic problem-solving and conflict resolution abilities.
• Ability to work independently, prioritize tasks, and make sound decisions with minimal supervision.
• Proficient in standard office software, including word processing, spreadsheets, and web-based tools.

Ability to:

• Train, mentor, and develop staff to improve performance and service delivery.
• Think critically and strategically to advance transit operations and adapt to evolving community needs.
• Build and maintain collaborative relationships with elected officials, department heads, staff, community partners, and the public.
• Manage complex projects with multiple competing priorities.

About City of St. George

St. George is the fifth-largest city in Utah with a full-time population of nearly 100,000 residents. With 300 days ofsunshine per year, mild winter temperatures and a gorgeous red rock backdrop, St. George has long been a high-profile touristdestination. In recent years, new residents and visitors are attracted to St. George’s world-class healthcare, active lifestyle,access to university education and proximity to unrivaled recreation — including renowned golfing, hiking, rock climbingand mountain biking opportunities.Scenic beauty abounds at nearby Snow Canyon State Park, Quail Creek and Sand Hollow Reservoirs, Zion National Park, BryceCanyon, Lake Powell and Grand Canyon National Park. St. George has consistently ranked as one of the fastest-growing areas in the nation for the last two decades. It is among the safest and best places to live in the United States and was rated among the top 10 best small cities in the country for business and careers by Forbes.The City has more than 800 full-time positions as well as 500 part-time or seasonal employees. Staff members enjoy greatworking relationships department to department, as well as with our elected officials.

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