The Data Analyst supports the department by providing departmental expertise in information management and analysis, consisting of metric tracking, developing targeted and timely reports, data entry, case analysis, and regular document/report generation. Inspects, cleans, transforms, models, and analyzes data with the goal of discovering useful information for process improvement, suggesting conclusions, and supporting decision-making for the department.


The Business Data Analyst (Quality Improvement) supports new and established quality initiatives for the USC Care Medical Group and Keck Community Medical Group (KCMG). Develops and manages analytical tools and/or programs for administrative, clinical, financial, and demographic data. Incumbent will serve as a subject matter expert in quality reform initiatives, particularly for the CMS Quality Payment Program (QPP), which involves researching and distilling state and federal law. This position will use research and analysis to help strategize USC Care's engagement with quality reform improvement for enterprise leadership to achieve maximum effectiveness throughout the organization. The Business Data Analyst (Quality Improvement) identifies appropriate clinical data elements, maintains necessary databases, performs follow-up in order to maintain complete data repositories, maintains quality control of information, and assists in the creation of quality dashboards for clinical and non-clinical teams. Incumbent will assess, modify, and automate existing reports, audit tools, and programs to eliminate waste and improve overall efficiency in data collection. Develops summaries and designs effective visual displays to guide clinical and operational decision-making.). The candidate will possess strong teamwork skills and can be self-directed in assignments. Able to work with numerous and diverse personnel on complex projects and have an ability to explain analysis and data to varied audiences. Incumbent will exercise significant independent judgment on matters which will have a broad organizational and operational impact.

Essential Duties:

• Ability to work independently to prioritize and organize work assignments and/or projects. Utilizes effective critical thinking, discretion decision-making, creativity, and communication skills.
• Will be a subject matter expert in quality reform initiatives, particularly the CMS Quality Payment Program (QPP), which involves researching state and federal law and strategizing USC Cares engagement with quality reform improvement. Act as advisor and resource to staff for QPP and HEDIS-like measures.
• Use research and analysis to help strategize USC Cares engagement with quality reform improvement for enterprise leadership to achieve maximum effectiveness throughout the organization. Interfaces with all levels of the organization, including senior leadership, on matters related to qualify reform improvement.
• Manage projects, including some or all of the following as assigned: Plans projects with identified timelines/milestones and objectives/targets, aligning with allocated resources and organizational strategy. Consults with appropriate leadership and identified stakeholders on project implementation, ensuring all work is properly maintained and kept confidential when applicable. Controls project by maintaining alignment with organizational policies/procedures and regulatory compliance standards. Evaluates project by ensuring deliverables are on time, within budget, and at the required level of quality by tracking established process and outcome measures to targets.
• Identifies appropriate clinical data elements, maintains necessary databases, and performs follow up in order to maintain complete data repositories, maintain quality control of information, and assist in the creation of quality dashboards for clinical and non-clinical teams.
• Develops and manages analytical tools and/or programs for administrative, clinical, financial, and demographic data.
• Act as liaison among quality team, clinical departments, and IT, translating business processes into technical requirements.
• Promptly performs other related duties as assigned or requested.

Required Qualifications:

• Req Bachelor's degree Degree in a related field

• Additional education can substitute for the qualifying experience

• Req 1 year Experience in statistical analysis and project management.

• Req Proficient PC skills.
• Req working knowledge of databases, spreadsheet, word processing, and statistical software programs.
• Req Knowledge of business (operational, clinical, and financial) statistics and data analyses techniques.
• Req Ability to manage and analyze data.
• Req Strong analytical thinking and problem-solving skills.

Preferred Qualifications:

• Pref Masters degree In progress. (MBA,MHA,MPH,MS, etc)

• Pref Experience in an academic medical center
• Pref Experience with QlikView or similar data analytics tools

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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