Endoscope processing technicians specialize in the decontamination, disinfection, documentation, and delivery of medical devices and related accessories to various customers. The role of the processor encompasses all aspects of reprocessing soiled devices while working individually and as part of a team. The medical devices have become increasingly complex and require focus and skill to assemble and disassemble. With the addition of work associated with research, processors are required to know how to reprocess an abundant amount of equipment and often are blamed without cause for damage, leading to disheartenment. CSPD/CERD departments need the resources to provide the essential work to support customers and provide optimum care to patients. The only way this will be possible is to ens