Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry.  We were formed in 2009 to operate a portfolio of apartment communities that now consists of 62 properties, spanning 21 states and totaling over 8,600 units.  Silver Tree Residential, LLC exists to provide the highest quality operations in senior and family housing communities. 

Silver Tree Residential is looking for a dependable and experienced Service Coordinator to join our team and residents.  Campbell Court Apartments is a mid-rise community comprised of 82 apartment homes for SENIORS. We are looking for a compassionate & motivated individual who is willing to uphold our community to the highest standards and help improve the quality of life of our residents. 

Essential Functions and Responsibilities:

• SC will develop relationships and partnerships with multiple agencies and nonprofits in the Cleveland area to help provide services for residents of Campbell Court.
• SC will link and develop ongoing educational programming, wellness presentations and on-site events for residents that enable, empower and promote resident self-sufficiency.
• Demonstrates a solid working knowledge of federal, state and local resources, including entitlement and means-tested programs available to seniors that support a consumer-directed approach toward independent living.
• SC provides information on available resources to residents, their families and representatives that are targeted to meet immediate service needs requested and directed by the resident to enhance their ability to age in place at Campbell Court.
• Serves as a liaison with medical and professional services providers, and community agencies and/or upon request and/or authorization from the resident or his/her legal representative.
• Will report abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice.
• SC shall not provide direct services to residents but may provide limited case management when requested and authorized by the resident.
• Maintains resident files in compliance with HUD requirements, utilizing such files to prepare and submit HUD regulatory reports as directed.
• Employee shall develop and maintain a resource directory for the apartment community.
• When consumer-directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility.
• Must be able to pass background check and pre-employment drug screening.

Qualifications

• Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field. Master’s degree and/ or AASC Professional Services Coordinator certification is preferred but not required. 
• Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.
• Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk populations.
• Individual will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.
• Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults.
• Excellent organizational skills and knowledge of MS Office and experience with Excel spreadsheets is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package. 

Email your resume or referral to September.lyles@st-residential.com

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.

• Individual will possess a minimum of a bachelor’s degree in gerontology, social work or related field. Master’s degree and/ or AASC Professional Services Coordinator certification is preferred but not required. 
• Individual will possess a minimum of three years of experience providing social services

About Silver Tree Residential

ABOUT US Silver Tree Residential, LLC (STR) was formed under the vision of James Carmichael as the exclusive means to achieve the quality standards he strives for in each of his senior and family housing communities. STR is the sole management company for the communities owned by Mr. Carmichael as well as those owned by Housing Preservation, Inc. By capitalizing on a network of hundreds of employees across the country, STR provides exceptional property management services in 25 states, for 92 communities; totaling 12,277 apartments homes for over 12,500 seniors and families. To provide the highest level of service, we are headquartered in Memphis, TN, centrally located to many of our communities. We manage both senior and family communities designated with Project Based Section 8 Rental Assistance. Our management team is experienced in handling the complexities of the ever-changing arena of HUD compliance and regulations. WHY STR Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the ...quality of our residents’ living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

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