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American Academy of Otolaryngology-Head and Neck Surgery

Alexandria, Virginia

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University of Tennessee, Knoxville

knoxville, Tennessee

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Beebe Healthcare

Lewes, Delaware

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Dearborn, Michigan

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Phoenix Children's

Phoenix, Arizona

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O'Connor Hearing Center

Ann Arbor, Michigan

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Nemours

Wilmington, Delaware

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Phoenix, Arizona

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Columbus, Georgia

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Manhattan, Kansas

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Kennedy Krieger Institute

Baltimore, Maryland

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Cushman Wakefield Multifamily

Essex Junction, Vermont

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Memorial Sloan-Kettering Cancer Center

West Harrison, New York

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Memorial Sloan Kettering Cancer Center

West Harrison, New York

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Northeast Georgia Health System

Braselton, Georgia

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CHRISTUS Health

Shreveport, Louisiana

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Cambridge, Massachusetts

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Veterans Affairs, Veterans Health Administration

San Antonio, Texas, Texas

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Harris Health System

Houston, Texas

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Columbia University

New York, New York

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Sonic Healthcare USA

Salt Lake City, Utah

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Patient Experience Research Program Director
The Patient Experience Research Program Manager oversees UCSF Health's various patient experience feedback, measurement and research tools and systems. Includes oversight management of UCSF Health's comprehensive patient experience survey and insights program and systems, patient complaint/grievance system, and other patient research and insights systems across the enterprise. Based on insights grounded in validated research, partners with senior leadership to design enterprise-wide patient experience annual goals and action plans for UCSF Health and Benioff Children's Hospitals and departments. Manages the design, scheduling, and execution of multi-modal patient research and insights initiatives and ensures compliance with regulatory requirements. Oversees external vendo


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