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Associated Sign Company

Phoenix, Arizona

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Hyman, Phelps & McNamara PC

DC, Washington

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Veterans Affairs, Veterans Health Administration

Albuquerque, New Mexico

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Veterans Affairs, Veterans Health Administration

Denver, Colorado

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Kindred Hospitals

Nashville, Tennessee

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Penn State Health

Reading, Pennsylvania

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Mary Washington Healthcare

Fredericksburg, Virginia

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Veterans Affairs, Veterans Health Administration

Oklahoma City, Oklahoma

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AdventHealth

Davenport, Florida

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UCLA HEALTH

Los Angeles/CA/USA

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Memorial Sloan-Kettering Cancer Center

New York, New York

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Memorial Sloan-Kettering Cancer Center

Nationwide

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Johns Hopkins University

Baltimore, Maryland

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Iowa State University Foundation

Ames, Iowa

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Reed Smith LLP

Houston, Texas

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Baylor Scott & White Health

Lakeway, Texas

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AdventHealth

Tampa, Florida

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Advanced Drainage Systems

Ennis, Texas

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MultiCare Health System

Federal Way, Washington

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California Correctional Health Care Services

Multiple Locations, California

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Virginia Tech

Blacksburg, Virginia

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ChristianaCare Health System

Wilmington, Delaware

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Patient Advocate Associate
Job Summary: Patient Advocate Associates serve as the first touch point for patients and family members contacting the Patient Experience department for service facilitation, complaints and grievances. This position ensures courteous and timely response to calls, resolving issues and providing real time service recovery when possible. Responsibilities: Responds to incoming calls in a timely, professional and courtesy manner. Triages concerns to appropriate administrative, management and professional staff within the department; Acts as direct liaison between the patients and WMCHealth staff, providing a specific channel through which patients can seek solutions to problems, concerns and un


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