The Department of Laboratory Medicine and Pathology serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine. The department now employs 900 people who work at the award-winning University of Washington Medical Center (ranked among the top medical centers in the United States as rated by U.S. News & World Report), Harborview Medical Center (the region's only Level I Trauma center, known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally-and medically-vulnerable populations.), and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty.

Laboratory Medicine and Pathology has an outstanding opportunity for a Temporary, Full-Time (100%, 40 hours per week), DAYS, PROGRAM SUPPORT SUPERVISOR.

RESPONSIBILITIES

Supervise and establish staff work priorities, work schedules and assignments and ensure program deadlines are met.

Provide operational support for Program Coordinator and Program Assistant staff and informs manager of operational status and personnel issues.

Monitor and provide continuity, consistency and predictability in administrative program activities for all remote collection sites through coordinated efforts with the purchasing, client support services, courier, supply transportation teams, facilities teams and external vendors.

Supervise program support staff, including hiring, progressive discipline, performance management, training and continuing education.

Ensure compliance with all regulatory requirements and department procedures and policies.

Maintains a customer service focus and service attitude in all situations encountered. 

Communicates in a cooperative and professional manner with team members and client contacts in the medical facilities for which courier service is provided.

Perform the duties of Program Coordinator

Drives a University vehicle as needed to transport between UWMC facilities, laboratories, warehouses, and COVID-19 testing locations within Washington State.

REQUIREMENTS
High school graduation or equivalent AND three years of applicable experience in the program specialty

OR

equivalent education/experience.

ADDITIONAL REQUIREMENTS
Safe Driving record as evidenced by provision of a minimum 3-year driving abstract.

Possession of a valid Washington State vehicle operator’s license.

Proficient at Microsoft office suite

DESIRED

Experience with Medical Training Solutions (MTS)

Experience with Purchase Path