NOTIFICATIONS UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are requiredfor Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to Policy.
ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
The UC Santa Cruz Financial Aid and Scholarship Office is dedicated to providing students and their families access to a broad range of aid programs to support their educational goals.
Reporting to the Director, the Assistant Director of Policy and Compliance is responsible for ensuring university compliance with applicable laws related to federal, state, and institutional aid. Independently monitors, interprets and analyzes statutes and regulatory requirements, providing direction and developing implementation plans. Formulates and maintains financial aid policy and procedures. Coordinates training on policies and procedures within the Financial Aid and Scholarship Office (FASO) and for other campus stakeholders. Serve as financial aid policy expert and resource for the campus, managing audit activities and implementing required process changes. Work to resolve the department's most complex financial aid cases that require manager intervention and policy determination. Manages all compliance publications or communication materials where necessary.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 12-16-2021
APPOINTMENT INFORMATION Salary Information: $70,000 - $80,000/Annually. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full
Percentage of Time: 100%
Average Hours Per Week: 40
Days of the Week: Mon - Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Employee Relations Code: All Others, Not Confidential
Job Code Classification: FINANCIAL AID OFCR 4 
JOB DUTIES 25% - Serves as expert resource on specialized programs and related regulations and policies, managing audit activities and coordinating efforts to external compliance reporting requirements. Co-chairs department committees or provides advanced expertise to plan and coordinate policy and procedure changes.
20% - Performs needs analysis, assesses eligibility, and exercises professional judgment to determine allocation of aid awards under complex, specialized regulations or for escalated cases. Provides individual counseling on and recommends resolution of extremely sensitive, specialized and / or complex issues. Exercises professional judgment to authorize exceptions to policies, changes in financial aid awards or additional funding.
20% - Analyzes exception reports to determine necessary changes in programming or procedures to allow automated packaging of aid. Reconciles complex student data from multiple sources. Identifies difficult-to-resolve mismatches and errors from external and internal sources. Identifies programming or procedural changes needed to prevent errors. Determines goals and objectives for various compliance driven activities. Recommends new or changes to existing program policies.
10% - Coordinates, implements, evaluates, and reports on very complex, specialized government, agency, University, or donor aid programs. Identifies and implements database elements, queries, and reports needed to monitor complex programs. Analyzes reports to resolve programming errors.
10% - Works with internal and external organizations to develop program policies and coordinate procedures. Interprets regulations, and develops or recommends procedures to ensure compliance and accurate aid delivery. Recommends packaging policies and strategies for allocation of awards to groups of students.
10% - Responsible for the recruitment of staff and student staff in the Compliance unit. Development of processes and procedures for Compliance activities, establishing goals for staff, objectives, and timelines, as well as evaluation of workload. Provides training on programs to all department staff.
5% - Conducts annual performance evaluations, makes merit recommendations and develops annual goals and objectives. Provides leadership, guidance and appropriate opportunities for professional development. Initiates corrective and disciplinary personnel actions when necessary. Develops and maintains updated job descriptions for staff supervised.
QUALIFICATIONS Required Qualifications
Advanced knowledge of policies, regulations, and practices for awarding financial aid. Specialized knowledge of particular programs.
Working knowledge of packaging policies and practices.
Advanced knowledge of university policies, processes, and procedures.
Advanced knowledge of advising and counseling techniques.
Ability to interpret complex policies and develop procedures to ensure compliance.
Ability to calculate and reconcile financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Project management skills. Advanced written and verbal communication skills. Active listening, persuasion, and negotiation skills. Customer service orientation.
Advance ability to assess processes and implement improvements. Excellent interpersonal skills. Strong social perceptiveness abilities.
Advanced proficiency with standard office software as well as internet and email applications. Thorough knowledge of common University specific computer application programs.
Advanced problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
Bachelor's degree in related area and / or equivalent experience / training.
Experience using complex databases; ability to define specifications for database programming. Proficiency manipulating and analyzing large volumes of data.
Advanced knowledge of common University-specific computer application programs.
Special Conditions of Employment
Selected candidate will be required to pass a pre-employment criminal history background check.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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