The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
This position will be a member of the Enterprise Analytics team, responsible for training and supporting end users to enable self-service reporting and data exploration across the SCCA. This role will support users on Epic Cogito reporting and analytics tools (SlicerDicer, Radar Dashboards, Reporting Workbench),Tableau, and other data and analytics tools as necessary.
Design, develop, and deliver effective application training courses for a diverse multidisciplinary faculty, clinicians, and support staff
Maintain extensive knowledge of the application and of clinical workflows
Provide support to end users through classroom and individualized training, consultation services,and answering questions
Effectively deliver user support and training in person, in writing, via e-mail and telephone
Design training curricula and materials to support system use
Coordinate with different teams and UW IT to define project requirements, plan and implement application changes, and support users through system updates
Working knowledge of healthcare operations and clinical processes
Demonstrated knowledge of adult learning principles
Ability to evaluate user proficiency via direct observation
Ability to develop, maintain, and report on timelines for projects
Demonstrated experience in training clinical end-users of various levels of technical savvy
Demonstrated experience working with teams in the development and support of applications, and in implementing production systems in a healthcare organization
Ability to evaluate user proficiency in application via direct observation
Ability to work exceptionally well independently and as part of a team
Excellent ability to communicate expectations clearly and succinctly, both in e-mail and orally.
Good follow-up skills
Ability to use initiative and sound judgment in carrying out responsibilities
Epic Cogito Fundamentals certification
Strong understanding of computer terminology and database design basics
Experience using learning management systems including course scheduling, tracking, and program management software
Lean processes or CPI knowledge and exposure
Strong understanding of software usability criteria and design
Knowledge oncology patient care services
Knowledge of patient care operations in out-patient or acute care and/or research setting.
Knowledge of TJC, DOH, and other regulatory requirements
Lean processes or CPI knowledge and exposure
Experience working with Epic Cogito Tools (Slicer Dicer, Reporting Workbench, Radar Dashboards, etc.)
Experience working with Tableau Desktop and Server
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at email@example.com or by calling 206-667-4700.
The Seattle Cancer Care Alliance was incorporated in 1998 as a separate, jointly governed non-profit that included the cancer programs of three partners. Seattle Cancer Care Alliance is a cancer treatment center that unites doctors from Fred Hutchison Cancer Research Center, University of Washington Medical Center, and Seattle Children’s. The purpose of this organization is to provide state-of the-art patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond. The Seattle Cancer Care Alliance is the only NCI-designated comprehensive cancer center in the Northwest, and according to the National Cancer Data Base, Seattle Cancer Care Alliance patients in general have better survival rates than patients treated at other cancer treatment centers.