US We search our little world over to find the best people to work with our customers. Our customers are awesome organizations in the North Pittsburgh region.
THE OPPORTUNITY We are currently working with a specialty chemical manufacturer in Petrolia, PA to identify an experienced International Customer Service Representative. This company is extremely stable and has been in business for over 100 years.
This is a fast paced, highly dynamic, and collaborative position that requires working closely with other internal departments, external parties, and international customers. • Fulfillment of international customer orders from purchase order receipt to invoice • Work with logistics providers to arrange ocean and air freight, request bookings, and provide documentation to forwarder • Coordinate loading appointments for carriers at plants • Ensure customers have received final shipping documents • Respond to customer inquiries regarding shipments, orders, quotes, etc. • Maintain documentation and records • Investigate and resolve issues • Additional duties as needed
The schedule of this position 8:00 am – 4:30 pm Monday through Friday. This position will start out working remotely and return to on-site later in the year. Training and laptop / monitor will be provided.
YOU If you are an experienced Inside Customer Service professional and • Have international customer service and/or logistics experience • Can handle multiple projects simultaneously • Preferably has ERP experience and familiarity with incoterms and foreign trade requirements • Can pass a pre-employment drug screen and criminal background check
For more information or to apply please contact Joey at email@example.com