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Harvard University Graduate School of Education

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Senior Analyst, Bus Tech Liaison
Business Technology Liaison - IC1 Participates in the development of functional or operational requirements. Tests and trains users on applications with guidance from more experienced colleagues. Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes. Uses defined or documented processes to collect and define requirements from businesses or functional areas. Works with users and peers on planning, implementing, and supporting new or existing applications. Uses knowledge of business needs to provide design support to software and application development teams. Participates in process improvement reviews and summarizes business issues and client feedback for teams review. Assists with training of users on new or enhanced applications an


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