At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
ThisAmbulatory Clinic Supervisor Ifor Primary Care will be responsible to:
Supervise administrative staff. Interview, hire, orient, train, develop, and discipline staff as necessary. Organize work and work processes. Conduct annual performance appraisals. Conduct regular staff meetings.
Maximize revenue by ensuring all appropriate registration and admin paperwork is generated at the time of patient registration and forwarded to the Hospital and/or Foundation in a timely manner for billing purposes. Identify opportunities to change processes that could enhance positive patient experience.
Ensure all Program personnel are trained in Hospital policies and procedures, and appropriate features of the Hospital's information systems, including follow up training and consultations. Ensure compliance with third-party regulations and requirements (such as DPH, licensure, The Joint Commission, OSHA, etc.) and billing as they relate to proper documentation, coding and charge entry processes for program clinical services.
Evaluate Program's space needs. Oversee clinician schedule(s) to ensure appropriate room utilization and resource allocation. Monitor and coordinate any facility issues which affect operations. Recommend efficiency improvements.
Purchase daily medical and office supply needs through established Hospital protocols to ensure efficient patient care. Monitor supply inventory/budgeting and identifies and communicates trends and patterns to support cost containment and ensures appropriate use of supplies.
Ensure patient satisfaction by providing positive and effective customer service. Monitor, assess, recommend and implement anything that will enhance Pt satisfaction
Organize and maintain daily admin operations of dept. Prepare, verify and monitor dept payroll and maintains related records. Prepare periodic reports and documents to comply with hospital, governmental, regulatory and/or funding agency requirements, according to established schedules. Coordinate admin of departmental fellowship and/or residency programs, training grants and related programs.
Participate in budget process by identifying and analyzing trends and patterns and prepares cost projections. Monitor budgets and payroll, resolves variances, prepare reports and maintain related records and documentation.
To qualify, you must have:
An Associate's Degree is required and a Bachelor's is preferred and at least 3 years related experience in preferably in a healthcare setting/hospital
Excellent communication skills as well as Microsoft office and Outlook experience
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organization needs
Boston Children's Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.