The Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team in an effort to implement global releases in the region, perform application management role, manage L3 and UAT environments.
Manage Global Releases in APAC
Global applications have APAC instances, where common releases are to be tested and rolled out
Perform the Application Management role
Maintain application hygiene and address any Risk & Control items
Work with Risk & Control team to front any audit or regulatory queries
Manage L3 Fixes to Custody Applications in APAC and manage UAT environments
Manage L3 team to analyse, fix, perform SIT, coordinate for UAT and deliver to production
Manage UAT environments including health check, UAT support
Be the SPOC from the Development team to Production Support
Work with Production Support team to prioritise problem tickets
In case of any outages, work with Production Support to provide Development support to revert to BAU
Help coordinate work with In-Country technology teams
Manage Senior Stake holders and communicate effectively and professionally at all times
What are we doing:
Provide Application enhancements to 16 countries in APAC region in the Custody domain
Enhancements would relate to regulatory, market mandatory, client requirement, operational efficiency or technology mandatory
The team manages the complete SDLC from requirements to delivering to production
Enhance global and regional applications
What are we expecting from you
Strong team building and team management skills
Experience in working with on-site, off-shore team members including a mix of internal and external resources
Ability to efficiently plan and organize own workload and team's workloads
Able to work as part of a virtual team in a culturally diverse background
14+ years of experience with 6-10 years of relevant experience in Financial Services
Experience in managing UAT/L3/Production support
Strong development background with skills in .Net/SqlServer and/or Mainframe
Proven Project management skills
Business knowledge of Custody - both Global and Sub Custody.
Unquestionable ethics, personal integrity, an understanding of implications of decisions and client confidentiality
Is a great problem solver and can propose suitable solutions to a variety of common technology problems
Consistently demonstrates clear and concise written and verbal communication
Experience of Citi processes will be extremely valuable (software development lifecycle management, change management, etc. )
Demonstrated leadership skills
What would you get in return
Competitive salary with benefits
Flexible working hours
Inclusive work environment
Health benefits including insurance, health check-up reimbursements and Term Insurance
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Technology
Job Family: Applications Development
Time Type: Full time
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