The C&W Bereavement Program Manager operates as the centralized point of contact for families and staff regarding end of life care and the bereavement process. This role serves as the identified owner to help ensure processes, policies and standards are in place, providers, including staff and faculty are trained, and that the care patients and families receive related to end of life, post-mortem care and bereavement support is consistent throughout CW. A focus of this role is to provide the ideal patient and family care experience and to strive to continuously provide a standard of excellence in post-mortem care and bereavement support for families across the C&W care continuum. The position works closely with the Office of Decedent Affairs Program Manager for Adult Services and the Medical Examiner’s Office to coordinate services across the organization and will report directly to the Director of the Department of Social Work.
The Program Manager will continuously evaluate psychosocial services available both internally and externally and advocate for, or provide, social work intervention/services where gaps exist. In addition, this position leads the Mott Bereavement Committee, the PIRL (Perinatal Infant and Reproductive Loss) Committee and is an active member in the planning of Honoring Life and Los: Grief Awareness for Faculty and Staff and other end of life and post-mortem care committees, programs and initiatives throughout the hospitals. The monthly Pregnancy and Newborn Loss Support Group is also managed by this position. The Program Manager role requires significant connection with multiple teams throughout the health system including pediatrics, obstetrics and pathology. This position operates with a high degree of autonomy, exercising independent judgment and initiative in addressing complex situations and organizational systems. The position requires working in defined areas of specialization around grief and loss issues, and ability to participate in the education and training of students, staff and faculty from across disciplines.
Why Join the Department of Social Work Program Manager team?
As a member of this team, you will play a vital role in promoting the health and well-being of patients, families, and communities, across the lifespan and partnering to create groundbreaking social work programs, collaborations and staffing models which optimize patient care.
The Department of Social Work strives to foster an environment of respect, diversity and inclusion; a place where every person feels valued and can thrive.
What Perks and Benefits Can You Look Forward to?
2:1 match on retirement savings
Excellent medical, dental, and vision coverage starting on day one of employment
Generous Paid Time Off (PTO) and paid holidays
Financial support for continuing education and certifications
You will be responsible for:
Collaborate with Pathology, Fetal Diagnostic Unit, OB staff, Emergency Department, the morgue, OPE, Spiritual Care, general care and ICU inpatient units, and other significant interdisciplinary stakeholders to further develop a process that supports patients and families through the assurance of effective policies, standardized practices, ongoing teaching and continued regulatory compliance.
Serve as the point of contact for families and staff regarding end of life care and the bereavement process.
Develop and ensure processes, policies and standards are consistent throughout CW staff and faculty to facilitate the care patients and families receive related to end of life, post-mortem care and bereavement support.
Work directly with Office of Decedent Affairs Program Manager for Adult Services and the Medical Examiner’s Office to coordinate services across the organization.
Review adverse outcomes with the Office of Clinical Safety to identify opportunities for improvement and prevent future negative events.
This position will report directly to the Director of the Department of Social Work.
This position leads the Mott Bereavement Committee, the PIRL (Perinatal Infant and Reproductive Loss) Committee and is an active member in the planning of Honoring Life and Loss: Grief Awareness for Faculty and Staff and other end of life and post-mortem care committees, programs and initiatives throughout the hospitals.
Management of the Pregnancy and Newborn Loss Support Group including coordination, fiscal management and facilitation.
Participation in the education and training of students and staff from social work and other disciplines.
A Master's degree in Social Work from a school accredited by the Council of Social Work Education.
A current license to practice social work in the State of Michigan.
Previous experience with pediatrics and/or obstetrics.
Specialization and expertise in grief and loss issues.
Previous co-chair and/or lead role in committees.
Previous facilitation of support groups.
Exercising independent judgment with a high degree of autonomy, and initiative in addressing complex situations and organizational systems.
Skilled in developing rapport and effectively communicating with a diverse patient population.
Efficient, accurate assessment of patient needs and effective case dispositions.
Proficiency in keeping accurate and timely clinical records and data management skills.
This is full time, 40 hour/week position. The typical schedule is Monday-Friday, 8:00 AM - 5:00 PM. This position will require some flexibility for hours outside of this time due to teaching, meetings and/or support group facilitation.
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Advancement through the career ladder at the Expert or Clinical Scholar Level is required for placement in the MSW Senior Classification
University of Michigan Health System conducts background screening and pre-employment drug testing on job candidate upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 197978
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.