Reporting to Director of Risk, this p osition requires significant interactions with Group Exco and their direct reports as well as local Exco members. Also requires high level of exchanges with Group Risk Leadership team and BU CROs regarding the regular reports and ad hoc issues resolution. Role & Responsibilities:
Support the company in its management of operational risk, with a focus on data and technology-related operational risk.
Provide effective risk governance and management for data and technology-related operational risk; Generate risk metrics, risk monitoring and governance reporting to respective business stakeholders.
Provide Operational Risk Management information to the Own Risk and Solvency Assessment ("ORSA") and lead the identification of emerging operational risk.
Provide direct Operational Risk oversight and support to designated business units
Conduct operational risk incidents assessment and supervision to ensure incident are fixed, prevent further incidents.
Develop and maintain the Operational Risk Appetite and Tolerance Framework by designing the methodology and limits for each level 3 key operational risk, as well as the ongoing monitoring against the agreed tolerance.
Oversee risk assessment on data and technology-related operations supporting critical business processes, controls for managing major data and technology-related risks and validation against adherence to the risk appetite.
Oversee the day-to-day ORM activities across the business, including: Review and challenge Operational Risk information from BUs, following up on the material incidents and providing support to the local risk teams.
Function as a business partner to allocated Group functions, such as IT and Operations (or others as allocated from time to time), to help these functions manage their operational risk.
Be the trusted risk advisor to the business, including for the following key activities including strategic and business plan process, product development, material initiatives and projects, regulatory and rating agencies reviews, training and day-to-day support.
Bachelor or Master's degree holder in Information Technology, Risk Management or related disciplines.
Minimum of 10 years' relevant experience in the insurance industry or operational risk management field; preferably in IT risk management and IT audit.
Strong knowledge of data and technology-related operational risks and controls, and related regulatory requirements.
In-depth knowledge of insurance operations such as product development, customer service, policy administration, sales, project management, technology, regulatory compliance, etc.
Highly organized, results driven self-starter with excellent interpersonal, communication and influencing skills.
Fluent in spoken and written English with ability to present articulately with appropriate level of gravitas.
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