The Privacy Specialist independently manages a portfolio of privacy-related questions, issues, complaints and investigations to ensure they are handled appropriately, thoroughly and in a timely fashion. Gathers facts by conducting medical record reviews, system audit log reviews, Internet searches, regulation searches, interviews, and liaising with other department management as needed. Uses active listening and customer service experience to manage difficult conversations, especially with patients exercising their privacy rights. Provides written communications and reports to supervisors, Human Resources, etc. and makes recommendations for corrective action plans.
Bachelor’s degree or 7 years’ similar work experience, or equivalent combination of education and work experience, and/or demonstrated performance with high level work quality & productivity.
3+ years’ relevant experience specific to HIPAA Privacy and/or Security, conducting investigations and/or in a regulatory/legal role, or equivalent combination of education and experience.
Ability to interact and communicate effectively with all levels of staff.
Ability to research and understand HIPAA, HITECH, and other compliance obligations of basic and moderate complexity, including state and federal statutes and regulations.
Strong critical thinking, analytical and problem-solving skills to effectively identify, investigate and analyze HIPAA compliance and incidents
Detail-oriented with excellent organizational skills and ability to manage multiple assignments.
Able to work independently with structured work assignments, under appropriate supervision, and able to recognize need for and seek appropriate guidance when handling issues/cases that may be more complex.
Degree in healthcare, healthcare administration, legal training and/or other related field and/or familiarity with medical terminology and medical record documentation.
Familiarity with Michigan Medicine policies and procedures.
Experience using electronic medical record systems, etc., preferably with the Epic® system.
Proficient using Microsoft Excel® and Sharepoint® applications.
Certified in Healthcare Privacy Compliance (CHPC) or similar certification.
Cover letter is a must.
Research & writing skills will be assessed if asked to interview.
CHPC examination to achieve certification at approximately 24 months from hire date.
Due to the current COVID 19 pandemic, this position is temporarily remote.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 195872
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.