The Clinical Lead oversees various clinical disciplines and leads the development of the clinical program(s). He/she is responsible for the overall training of behavior specialists and therapist staff of assigned treatment programs including assessing staff performance, performance improvement and treatment planning according to the established standards of care. With direct involvement, this position has a comprehensive understanding of how the programs operate and works in conjunction with administrative staff.
Job Duties Include:
1. Patient care and coordination
Conducts face-to-face evaluation interviews with new admissions according to standards of care. Meets with and educates families through regular family and treatment sessions.
Develops collaborative relationships with all levels of care. Provides consultation and evaluation of referred patients between programs. Coordination with the interdisciplinary team to understand the status and ensure timely access to care.
Facilitate clinical program conceptualization and delivery in conjunction with other medical staff.
Provide direct cognitive behavioral and other therapeutic services to patients according to established standards to ensure a safe, therapeutic patient care environment. Maintain and assure consistent service delivery for patients receiving care. Create program materials as needed in conjunction with clinical director.
Actively research and understand the most effective therapeutic interdisciplinary techniques applicable to the age and the diagnostic profile of the patient.
Meet with patient/family to resolve concerns, address complaints, and answer questions. Advocate for the resolution of care issues, accessing resources in support of the patient.
Provide direct patient care services when appropriate.
2. Staff and development
Provide training and promote professional development of behavior specialists and therapists. Conduct/participate in weekly supervision sessions with clinical director and assigned staff on an on-going basis or as required by state regulatory and licensing agencies. Complete necessary supervision documentation after each session.
Assure that each discipline is actively engaged in continuous learning using therapeutic techniques of the clinical program and integrating that knowledge into the program.
Provide staff development opportunities to assure competent care.
Establish goals and develop methods of measuring goal achievement.
Identify clinical competencies specific to the duties of the position and populations served.
Facilitate skill development and educational opportunities specific to identified areas of need.
Monitor staff performance for care delivery, treatment planning, resource utilization, and documentation. Counsel staff to achieve performance expectations.
Conduct formal training within areas of expertise as relevant to clinical care and best practice.
Develop department training opportunities and goals utilizing clinical outcome and patient satisfaction data.
Promote a team atmosphere by example, treating individuals with respect and honesty and by using direct communication and active listening skills. Coordinate with clinical management to ensure consistent communication to staff.
Be open to change and actively support change.
Be open to others’ ideas and points of view.
Participate in recruitment process and provide feedback for staff introductory and annual evaluation processes.
Incorporate/acceptance of training of student interns in the department.
Complete required medical record documentation and correspondence in a timely manner.
Document service provided according to applicable regulations and payor expectations.
Ensure documentation of treatment plans, hierarchies and psychosocial information and completeness of the medical record.
Conduct periodic audits of staff documentation to ensure proper and complete for patients receiving treatment.
Completes and maintains staff supervision session documentation
4. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations:
Ensure compliance of clinical care components.
Involve self in the learning and the application of standards relevant to the clinical staff.
Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.
Train clinical leaders and staff in regulatory and compliance
Involve self in the education of other disciplines regarding services provided within RBH.
5. Participate in RBH committees, meetings, and team projects.
Demonstrate punctuality and preparedness.
Demonstrate effective chairperson skills, if applicable.
Good organizational skills with agenda and minute preparation
Ability to facilitate a meeting and keep it on track
Contribute in a positive, solution-focused manner.
6. Participate in the Rogers’ marketing plan:
Promote Rogers clinic services by giving external presentations, talks, etc.
Participate with marketing/outreach activities.
7. Participate in and facilitate initiatives of the Rogers’ Operating System (ROS).
Educate and involve self and staff in the operating system
Responsible for the planning, clinical staff education, coordination and administration of the ROS within the hospitals and clinics.
Apply the ROS model to the clinical functions within the hospitals and clinics
Participate in and/or create teams that lead to the improvement of hospitals and clinic services.
8. Conduct self in a professional manner.
Demonstrate organizational skills that promote timely response to all inquiries and to project completion.
Communicate with all individuals in a positive and professional manner.
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
Communicate concerns and provide solutions for same.
Attend outside seminars to promote professional growth.
Demonstrate a positive and professional attitude toward parties outside RBH (provider relations representatives, managed care contractors, visitors, vendors, etc.).
Comply with all Rogers’ policies and procedures
Project a professional image by wearing appropriate, professional attire.
Master's Degree in behavioral science required, Doctor of Psychology Preferred.
Licensed in the State of Arizona
Minimum of 3 years of related experience
Minimum of 2 years experience working with CBT
Administrative or supervisory experience in a psychiatric setting preferred.
Internal Number: CSPHO
About Rogers Behavioral Health
Rogers Behavioral Health is a leader in comprehensive and effective behavioral health care treatment for children, teens and adults. Our mission, set forth by our founder Dr. Arthur Rogers, is to "provide quality health care for those suffering from mental illness." This is the commitment that he lived by during his lifetime and is still followed by Rogers today.
As a specialty behavioral health system, Rogers provides a unique treatment environment. With four levels of care, including inpatient, intensive outpatient, partial hospitalization and residential treatment, psychiatry is at the heart of everything we do. No matter the level of care, patients participate in a range of therapeutic activities including:
Cognitive behavioral therapy
Dialectical behavioral informed skills therapy
Rogers has more than 150 providers on our medical staff, including more than 90 full and part-time adult and child and adolescent psychiatrists, 40 psychologists and 20 nurse practitioners/physician assistants. This staff is supported by more than 1,000 employees who make up our clinical teams, admis...sions staff, support staff and more.
Rogers Behavioral Health is governed by a board of directors. In addition to our headquarters and hospital in Oconomowoc, Wisconsin (seen above) we have hospitals in West Allis and Brown Deer, Wisconsin. The system also operates treatment centers in Appleton, Kenosha and Madison, Wisconsin; Miami and Tampa, Florida; Atlanta, Georgia; Philadelphia, Pennsylvania; Nashville, Tennessee; Chicago (Hinsdale and Skokie), Illinois; Los Angeles, San Diego (Rancho Bernardo) and Walnut Creek, California; Minneapolis (Eden Prairie) and St. Paul (Woodbury) Minnesota and Seattle (Bellevue), Washington. Our Phoenix area, Denver area and Sheboygan, Wisconsin clinics will open in 2021/2022 with additional locations soon to be announced. It is accredited by the Joint Commission and licensed as a psychiatric hospital by the State of Wisconsin.
Rogers Behavioral Health is an H1B cap exempt organization. (Except California.)