The Title Curative Supervisor accomplishes department objectives by supervising staff and organizing and monitoring work processes. Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Accomplishes staff job results by coaching, counseling, and disciplining employees. Plans, monitors, and appraises job results.
Essential Duties and Responsibilities:
Implements and enforces systems, policies, and procedures.
Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
Provides quality service by enforcing quality and customer service standards.
Contributes to team effort by accomplishing related results as needed.
Reviews and clears title reports and/or municipal searches and judgment searches Review and determine insurability options for title defects Extracts data from title searches, judgments searches and title commitments into client reports Determines solutions for clearing title issues and acts on this determination to resolve the title issue Performs more complex functions including obtaining releases for prior liens, reviewing divorce decrees, trusts and corporate documents Ability to accurately and concisely communicate title clearance status to internal parties, clients and other parties involved in transactions.
Communicate with lienholders or attorneys to negotiate HOA liens, municipal liens or other property liens Calculate recording costs for various documents (releases, Notices of Termination, UCC3s, etc.) Understand and comply with regulatory requirements for recording Timely and accurate sending of recordings to proper counties for recording via e-record and manually Prioritize daily work to ensure Client SLA’s are met for each metric assigned during the curative process Facilitate review, correction if needed, and delivery of completed documents to client Monitor and respond to questions/information from client Track and monitor status of recordings through reports to ensure rapid recording of documents Assists in title policy retrieval and performs title clearance needed to issue replacement title policies Performs other duties as assigned
Competencies: •Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers •Detail oriented
Tracking budget expenses
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
Education and/or Work Experience Requirements: 2 – 5 years of national title experience preferred College Degree Preferred but not required
Internal Number: TITLE01391
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