Working with the branches, senior management and product owners to understand payments related business needs to ensure that business requirements captured are correct and complete.
Translate the business requirements into project artefacts, such as; user stories, define acceptance criteria specifications, including use case documents
Conduct Amigo sessions, attend daily stand ups, retrospective meetings etc.
Ensure that the systems are compliant to regulatory requirements and internal policies and instructions
Facilitate testing of new development and system maintenance fixes
Develop Local Instructions, Blue Messages and training material for new deliveries by analysing "as is" business processes and model the "to be" business processes
2nd line support
Knowledge and Experience:
Knowledge of payments products and processes including regulatory requirements
Experience of payments processes, types e.g CHAPS, BACS, SEPA, Faster Payments and messages e.g. MT103
Experience with system maintenance and development, particularly using agile methodology
Designing payments process flows based on business needs and writing user stories
QA and or UAT testing
Writing Instructions and developing training material
Key Skills:
Good knowledge of word, excel and computer skills generally
Good written and verbal communication skills
A structured individual with disciplined self-management
Strong analytical skills
Willingness to work hard
Good problem-solving and decision-making abilities
