Position Overview: BioMADE’s membership is poised to be greater than 100 institutions, and involve hundreds of individuals. The Membership Manager will organize and record membership activities, developments, and relations for these companies and personnel. They will maintain membership records and rosters as part of the BioMADE membership database. Working with BioMADE’s leadership, they will develop, update, and distribute information about membership to prospective and current members and serve as a resource to the membership to enable connectivity across the bioindustrial manufacturing ecosystem.
Job Duties: 60% Manage BioMADE Membership Partnerships Serve as liaison to BioMADE members and representatives Create and implement member engagement strategies Provide onboarding support to new BioMADE members Periodically assess BioMADE membership model and recommend improvements. Respond promptly and professionally to current and prospective member inquiries Organize engagement activities at broad member meetings
20% Maintain BioMADE Membership Database Maintain membership database of all past, current, and prospective BioMADE members Train and support BioMADE staff in use of membership databases and other systems relevant for member tracking Ensure accurate data and create reports related to membership activities for U.S. Government sponsors as appropriate
10% Membership Communications and Outreach Update and distribute information about membership to best engage current members Assist business development team with outreach to recruit new members Maintain Customer Relationship Management (CRM) records related to membership, including website updates for membership information and communications. Setup and operate BioMADE informational booth at local and national meetings and conferences
10% Supervisor BioMADE Committee Coordinator
Required Qualifications: Bachelor’s Degree or a combination of related education and work experience to equal 4 years Customer or member services experience required Excellent written and oral communication skills
Preferred Qualifications: Experience with Salesforce or other CRM systems Simple programming and web development experience a plus Familiarity with biological concepts and ability to engage in technical communication
Internal Number: 338821
About University of Minnesota, Twin Cities
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