Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher) in healthcare management, healthcare administration, or other health related field. Three (3) years of full-time progressively responsible experience managing quality assurance or improvement projects. Technology skills to include Excel, Access, database management, survey development, and/or electronic health records.
Preferred Qualifications:
Master's degree (foreign equivalent or higher) in healthcare management, healthcare administration, or other health related field. Five (5) years of full-time progressively responsible experience managing quality assurance or improvement projects. Certified Professional in Healthcare Quality. Proficiency with Excel and Access. Experience with database management. Experience with survey development. Electronic health records experience.
Brief Description of Duties:
The Quality Assurance Coordinator is responsible for the collection, review and interpretation of clinical data using clinical performance metrics for continuous performance and quality improvement. The QA Coordinator will report to the Associate Dean for Clinical Affairs. The successful incumbent will have excellent interpersonal, organizational, oral and written communication skills. The Quality Assurance Coordinator will have knowledge of performance improvement theory and statistical analysis. Knowledge of healthcare regulatory standards is essential to be successful in this role.
Job responsibilities of the QA Coordinator include, but are not limited to:
Further develop and implement the written Quality Assurance Plan
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Collaboratively work with faculty, staff and students to promote evidence-based quality, safety, and person-centered care
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Ensure the quality improvement goals are aligned and support organizational goals and priorities, and Commission on Dental Accreditation (CODA) standards of care
Responsible for leadership and guidance in establishing and implementing an effective program that addresses the most current standards and requirements for Infection Control through recommendations and regulations established through CDC, OSHA, and DOH.
Coordinate root cause analysis of incidents and occurrences
Maintain an active infection control program including organizing internal infection control compliance education, training and review, and for monitoring compliance activities to ensure that effective policies and procedures are in place.
Form ideas for process improvement, develop and engage team solutions
Lead in the promotion of a culture of safety, effective use of performance improvement methodologies and data integrity, validity and reliability
Contribute to the organization's continuous survey readiness processes for NYS Department of Health reviews
Lead the quality and performance improvement activities and training in the Dental Care Center and Mobile Dental Care Unit
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Provide quality improvement data analysis reports across for all dental services, and communicate feedback
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Provide analytics, data management and methodological support for the development of performance indicators and outcome measures
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Ensure integration of departmental data management and analysis, and submits comprehensive quality report and scorecards on a monthly, quarterly and annual basis
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Prepare clear graphic reports and presentations
Locate, access, and understand local and national best practices and performance benchmarks related to patient experience and outcomes
Collaborate with the Patient Advocate on the gathering, analysis and reporting of patient complaint and patient experience data
Other duties or projects as assigned as appropriate to rank and departmental mission, which includes but not limited to: Participate in Continuous Quality Improvement Committee, Compliance Workgroup, and in special projects/initiatives
Special Notes:
This is a full time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such are required to report to work/remain at work even if classes are cancelled, and the campus is working on limited operations in an emergency.
Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
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