Contract Administrative Support - Heroes MAKE America

Statement of Work

Job Title:        Contract Administrative Support - Heroes MAKE America

Department:  Manufacturing Institute

Reports To:   Senior Program Manager, Military and Veterans Programs

Who We Are:

The Manufacturing Institute (MI), the workforce and education partner of the National Association of Manufacturers (NAM), is dedicated to supporting the manufacturing workforce of today and growing the manufacturing workforce of tomorrow. It does so through a variety of programs designed to inspire, educate and empower with a focus in four key areas: women, veterans, youth and lifelong learning. The Institute also serves as the leading authority on data and research for the industry through its Center for Manufacturing Research, closely examining issues of importance to manufacturers both to help understand them and illuminate what needs to be done to solve them.

Heroes MAKE America (HMA) is the Manufacturing Institute’s initiative to build connections between the military community and manufacturing industry Our signature program provides transitioning service members, veterans, National Guard, reservists and military spouses with the skills and certifications to find and excel in manufacturing careers. The MI is committed to building and expanding the Heroes MAKE America military training program so we can assist our nation’s service members in their transition to civilian life and fill open manufacturing jobs. We are equally committed to helping our manufacturers welcome this talent into their workforce. 

Position Overview:

We are looking for a Contractor to assist with administrative support for recruiting, day to day operations, and maintenance of the Heroes program.

Day-to-day activities include team support, general administrative duties, supplemental recruitment, data collection and other duties as assigned by the Senior Program Manager or the Vice President, Military and Veteran Programs.

Contractor Deliverables:

• Support data gathering and tracking across all sites and program elements.
• Assist with the follow-up of program prospects via various social media and video conferencing platforms, email, phone and text.
• Support Senior Program Manager with enrollment, funding, and installation level paperwork for participants.
• Under the direction of the Senior Program Manager, provide support for resume review and distribution process.
• Assist Senior Program Manager with the monitoring of the Heroes MAKE America student interview process and placement with industry and program partners
• Attend plant tours as needed to include facilitating required transportation and driving for tours more than 70 miles from the installation.
• Monitor social media for alumni status, manufacturer news and program updates.
• Coordinate outreach to alumni to confirm placement updates in support of retention efforts.
• Prepare weekly recruiting reports for Senior Program Manager and Vice President, Military and Veterans Programs.
• Other duties as assigned.