Pharmacy Operations Manager, Duke Children's Hospital and Health Center

Position Summary: As a member of the pharmacy leadership team, this manager is responsible for first dose, batch oral syringe fill, sterile preparation, and on-demand drug distribution and delivery for all Women’s & Children’s inpatient locations as well as Children’s Health Center clinic locations.  This manager has varied responsibilities, some of which are denoted below.

• Management of all aspects of day-to-day unit dose drug distribution and delivery, emergent-use sterile product preparation, staff scheduling, inventory management, safety monitoring and technology oversight to ensure timely and accurate delivery of medications to our patients.
• Management of all aspects of the day-to-day operations of the pediatric pharmacy satellite controlled substances storage cabinet, including inventory management, discrepancy monitoring and resolution, quality assurance activities and audits to maintain regulatory compliance.
• Responsible for the supervision of team members which may consist of pharmacists and pharmacy technicians, and ensures appropriate training of staff in their job functions.
• Works collaboratively with peers and other healthcare professionals to achieve division, departmental and institutional goals.
• Coordinates Children’s Inpatient technician and Children’s Health Center Infusion Pharmacy staff meetings, and ensures timely dissemination of information to staff through multiple avenues.
• Ensures that division services and practices are in line with established policies and procedures, and assess compliance with regulatory requirements (e.g.-TJC, BOP, DEA, USP), and best practice recommendations (e.g.-ISMP).
• Maintains relevant knowledge of regulations regarding sterile medication compounding, including updates to USP and .
• Assists with Human Resources relevant matters, including, recruiting, promotion, retention and discipline.
• Takes responsibility for personal and professional growth.
• Represent and support the pharmacy department’s commitment to excellence through active participation on intra- and interdepartmental committees and teams.
• Engages in educational activities such as precepting of students and residents.