Clinical Analyst Intermediate | AdventHealth Information Technology
Location Address: 902 Inspiration Avenue, Altamonte Springs, Florida 32714
Top Reasons to Work at AdventHealth Corporate
Immediate Health Insurance Coverage
Career growth and advancement potential
Award-winning IT Department
Full-Time, Monday â“ Friday
You Will Be Responsible For:
Analyzes operational requirements and system capabilities to propose effective solutions. Identifies opportunities for improvement/automation. Utilizes data to baseline and drives solution outcome.
Assesses functionality, feasibility, impact to workflow, and compliance to standards. Analyzes business and user needs, documents business requirements, defines benefits, and estimates costs.
Designs changes to application in line with agreed SOPs and Work Instructions. Designs, documents, and articulates technical specifications. Develops configuration, tests, and implementation plans. Obtains operational design approval. Provides input to standards, policies, and procedures.
Configures application with agreed changes. Obtains MIS change control signoff. Configures application changes according to standards. Documents application changes.
Tests configuration and workflow changes. Develops test scripts. Performs unit, system, and integration testing per standards and documents outcome.
Creates and provides department and/or customer documentation.
Trains users on how to use changed or enhanced application.
Optimizes, maintains, and supports application as required. Provides on-call support. Troubleshoots and resolves issues and initiates escalation procedures. Communicates application issues with vendor per vendorâ™s reporting process. Plans, tests, and supports application upgrades. Performs regression testing. Remains current on industry trends and vendor/application/system updates.
Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.
Identifies opportunities to improve department/cost center efficiency and effectiveness. Communicates need for additional assignments as workflow permits.
Assists with developing and executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new application changes and enhancements.
What You Will Need:
Education and Experience Required:
Bachelorâ™s degree in Computer Science, Information Technology, or Healthcare related field, OR equivalent experience in healthcare or healthcare IT
Minimum of two years providing IT support for an EMR
Experience evaluating and analyzing EMR features and functionality for problem resolution; developing training materials for users with various skill levels; documenting workflow design and identifying areas for improvement; and working directly with EMR vendors
Knowledge and Skills Required:
Knowledge of software development, EMR implementation, and systems development lifecycle
Conceptual and practical understanding of various training techniques for users with various learning styles
Knowledge of industry best practices related to patient flow and staffing roles
Knowledge of healthcare regulatory bodies
The Clinical Analyst - Intermediate works independently with minimal supervision on projects of moderate complexity identifying ways that EMR technology improves workflow, and successfully engages in multiple initiatives simultaneously. Is involved in activities that cover analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution. Participates in mentoring less experienced team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.