The Director will be responsible for the overall direction and administration of the SSS project. General duties include, but are not limited to, supervising the duties and activities of the Project Team, coordinating and collaborating with other SHU personnel to provide student services and, training and evaluating the Assistant Director and Program Coordinator following SHU’s personnel rules and regulations. Additionally, the Director will develop, lead, monitor, and track initiatives focused on retention and support of SSS students, as well as manage the budgetary and reporting processes.
Duties and Responsibilities:
Supervision of the administrative staff (Assistant Director, Program Coordinator) and daily operation of the SSS program. Monitor staff progress and completion of intervention tasks, student contact requests and appointments used to support student needs as they progress towards degree completion.
Identify risks and obstacles to student progress and develop solutions to promote student success. Partner with University departments to create programming that supports student development, retention efforts, and degree completion.
Lead staff in the development of excellent student and academic support service skills that create an environment of student centered focus and support.
Develop and manage the SSS enrollment process and collaborate with the SHU Admissions office to develop strategies for recruitment.
Responsible for oversight of reporting processes; creation and management of program budget; and working with University departments.
Adhere to and ensure staff adheres to all internal, Federal Dept. of Ed, regulatory, and affiliate policies and procedures, integrity and ethical standards.
This position requires a Master’s degree in Education or related field.
Program creation/management, budget creation and oversight, and academic support programming experience is essential. Report writing, database management, and compiling data for reporting purposes are essential.
Prior experience working in Student Support Services or other TRIO program, EOF, HEOP, or other opportunity program is highly preferred.
AD180 - Administrative
General Office Environment
Special Instructions to Applicants:
Please list 3 references
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
Seton Hall University is a major Catholic university. In a diverse and collaborative environment it focuses on academic and ethical development. Seton Hall students are prepared to be leaders in their professional and community lives in a global society and are challenged by outstanding faculty, an evolving technologically advanced setting and values-centered curricula.