Initial Review Date (IRD) The Initial Review Date (IRD) for this position is: 08-17-2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement The UC Santa Cruz Financial Aid and Scholarship Office assist more than 12,000 students a year, and we strive to deliver high quality service to students and their families. We are committed to minimizing financial barriers to support students in achieving their educational goals. In addition, we provide detailed professional caring services to students and families with regard for individual circumstances. We respect the dignity of individuals and the privacy of confidential information. Our team works to ensure we maintain consistent and fair treatment for all.
Involves analyzing students' level of need and eligibility for financial aid to allocate financial aid awards and advise students on obtaining aid. Interprets financial aid regulations, analyzes student data, and implements procedures to ensure regulatory compliance and timely delivery of financial aid.
The Compliance Counselor applies financial aid concepts to a limited number of financial aid functions while ensuring the university is in compliance with applicable laws related to federal, state, and institutional aid. Works independently under general supervision in providing routine information. Receives direction regarding more complex programs such as adjust student aid, Return to Title IV, and to provide individual counseling as needed to those students impacted by the aid policy. Reporting to the Assistant Director of Compliance, the incumbent also reviews and provides feedback on compliance communications and/or publication materials.
Pay, Benefits, & Work Schedule Salary Information: $23.95/Hourly
Receives direction to perform revisions to financial aid tied to critical Title IV programs, including Return to Title IV calculations, official part time, minimum enrollment, and other programs which modify aid.
Receives guidance/reports from supervisor and reviews and informs of any programming errors.
Analyzes student inquiries, determines relevant issues, and recommends solutions.
Performs needs analysis and assesses eligibility and recommends solutions.
Participates on standing department committees to raise issues and receive direction on practices and procedures.
Recommends new or changes to existing program policies.
Participates in outreach services to prospective students, parents, and the general public.
Ability to apply policies, regulations, and practices for awarding financial aid.
Ability to apply University policies, processes, and procedures.
Basic knowledge of advising and counseling techniques.
Ability to apply knowledge of policies to individual situations.
Problem identification and critical thinking skills.
Ability to calculate financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Written and verbal communication skills. Active listening skills. Customer service orientation.
Ability to assess processes and recommend improvements. Good interpersonal skills.
Proficiency with standard office software, internet, and email applications.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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