Responsible for designing, organizing, configuring and supporting computer systems, including servers, storage technologies, virtual environments, and other infrastructure technologies. The Systems Administrator maintains operating environments for core applications, including testing, training, and upgrade environments as needed. The Administrator installs, documents, and maintains backup and recovery systems and procedures, working to ensure high availability and performance. The Systems Administrator assists with technical security compliance, including internet web content filtering, e-mail encryption and spam filtering. The Administrator ensures adherence with security, regulatory, BHS policy, as well as best practices regarding design, configuration, and use of system technology. He/she completes other assignments based on ability as needed, and participates in the department's performance improvement and continuous quality improvement (CQI) activities.
DUTIES AND RESPONSIBILITIES:
Monitors and updates the facility's computer systems to ensure the equipment is functioning properly. Evaluates performance trends and recommends proactive steps to ensure performance.
Strictly complies with change control procedures and processes, including effective testing and validation.
Demonstrates knowledge of current software systems, operation procedures and technological developments.
Designs medium to complex systems and configurations.
Evaluates vendor's proposals and technology to complete proper design and configurations, and to secure needed services, hardware/software.
Maintains, debugs and changes application software systems and existing programs.
Works with Network Administrators and other ITS technicians and vendor personnel to coordinate and integrate systems,
Develops downtime and disaster recovery procedures for responsible systems.
Provides training and assistance for all systems users.
Responsible for meeting the needs of the facility through designing, testing and implementing technical systems.
Establishes procedures and configurations to maintain confidentiality and security of computer files.
Ensures procedures and processes are in place to back-up files and provide recovery in the event failures.
Coordinates information technology response efforts to unplanned outages and security issues.
Provides timely reports about the facility's servers and applications including upgrades, risk mitigation, problems and solutions. Tracks performance trends and recommends actions to ensure and enhance performance.
Develops and updates policies and procedures governing information technology systems of the facility.
Maintains a good working relationship with outside consultants and vendors.
Demonstrates the ability to be flexible, organized and function under stressful situations.
Maintains a good working relationship within the department and with other departments.
Consistently demonstrates a professional, self-directed approach to department responsibilities.
Assists and provides mentoring to End User Device Specialists, Technical Analyst II and other IT staff.
Performs on call duty as required.
Accepts additional responsibilities as assigned.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Adheres to dress code.
Completes annual educational requirements.
Maintains regulatory requirements.
Wears identification while on duty.
Maintains confidentiality at all times.
Attends department staff meetings as required within the department.
Reports to work on time and as scheduled; completes work in designated time.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards
Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.
Complies with Benefis Health System Organization Policies and Procedures.
Complies with Health and Safety Standards and Guidelines.
High school graduate or equivalent.
B.S. in Computer Science or related subject, or equivalent experience preferred.
Previous experience as a systems administrator preferred.
Experience with large network(s) system administration preferred.
Technical certification required in relevant area (MCSE, VMWare, Citrix)
Experience in systems tuning and performance management preferred
Experience with Visual Basic and/or other scripting tools preferred.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees.Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ and ‘confidence’.Benefis has been a trusted provider of care for more than 125 years. And our name speaks to o...ur commitment: good care one can put faith in.Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.