Contribute on execution of DCDA Business Strategy, particularly as it pertains to Risk, Control and Governance, working closely with DCDA colleagues and stakeholders.
Establishment and management of the DCDA governance framework, including its Process Universe and oversee its alignment within ERMF, CCIB risk management framework, and the evolving risk management approach under the Bank's New Ways of Working
Establish and reinforce exemplary risk management, control and governance for the DCDA operating unit, working closely with the Unit and Business Heads and Functional stakeholders.
Establish, implement, and manage an effective risk management and assurance framework across DCDA in accordance with internal policies, external laws & regulations.
Design and implement existing, new and upgraded Procedures processes as they pertain to DCDA, in accordance with Bank Policy and DCDA and CCIB priorities, balancing risk, control and effectiveness.
Design, establish and manage the DCDA Conduct agenda, including the Supervisory Framework and all necessary Conduct governance and MI.
In all aspects above, ensure risk identification and management for DCDA is established in a transformative way that is future fit-for-purpose for a digital enabled and enabling COE for CCIB and in the context of the Bank's NWoW and Client Journey framework.
Strategy & Business Effectiveness
Support DCDA COO and Unit Heads on executing the strategic agenda with an aim to maximizing shareholder value by identifying horizon risks, and recommending risk management opportunities that create value via enhanced and more effective risk identification and mitigation.
Jointly with Group Operational Risk team and the CCIB Transformation team, to develop and implement a global framework for operational risk management in DCDA, including process optimisation and control effectiveness.
Look to continuously improve productivity and efficiency and drive a standardization agenda for DCDA by identifying issues and opportunities and designing and delivering solutions.
Coordinate alignment among DCDA and support functions and drive a standard and consistent approach through the Regions.
Where applicable, take up DCDA PU Global Process Ownership (GPO) responsibilities and work closely with RFOs on optimal risk management, including establishing a fit-for-purpose assurance model
Drive continuous improvement of operational efficiency for the processes owned in collaboration with relevant Functions.
Support DCDA via design, prioritization and implementation of risk management-related change initiatives and regulatory projects where applicable within DCDA in partnership with Risk, Compliance, Product departments and Group OR
Where required, play the lead role in the implementation and ongoing oversight and governance of data risk management framework(s)
People and Talent
Identify, develop and help to recruit new talent to ensure effective succession to management positions.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
Build, manage and maintain exceptional team, capable of supporting delivery of DCDA COO objectives and broader DCDA strategy.
Engage, coach and lead the team, empowering them to achieve their objectives through empowering them to make the necessary decisions.
Act as a role model and guide team members to develop talent for COO community and the beyond.
Lead through example and build appropriate culture and values within the team.
Risk Management Act quickly and decisively to resolve any risk and control weakness, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or escalation to appropriate risk committees
In coordination with DCDA Transformation lead, ensure the CCIB digital platform is performing to an acceptable risk and control standard as per the defined ORF framework
Lead the DCDA ORTF agenda and implementation plan, including obligations stemming from and new or changed procedures.
Responsible for identifying, assessing, monitoring, controlling, and mitigating risks for all owned processes in collaboration with Group OR and relevant Risk Owners.
Develop and maintain fit-for-purpose Risk MI for DCDA
Ensure all material risks in owned processes are monitored and managed within the Group defined risk tolerance thresholds, and where necessary, escalated in accordance with the Group's Enterprise Risk Management Framework.
Working closely with Regional stakeholders, embed risk awareness and management among Regional and Country stakeholders through regular assurance, communication and training.
Take a lead role in partnering with GIA and Unit Heads on audit planning, preparation, engagement, and management to help proactively and effectively identify and mitigate risks.
Contribute on DCDA relevant papers tabled at various Group Committees
Lead and manage the DCDA NFRC and DAGF to the highest governance standards and execute its responsibilities in line with the Terms of Reference.
In parallel, transform the DCDA risk management and governance approach to a NWoW approach aligned to the risk squad model within QPR/CJ model
Establish and maintain an effective unit and risk governance between Group and Country and across CCIB
Embed awareness and understanding of the regulatory and operational risk framework among country stakeholders through regular Risk communication and MI.
Drive and embed an effective awareness and oversight of horizon and thematic risk and control issues across the DCDA operating unit and countries
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders CCIB COO
DCDA Unit and Regional Heads
CCIB Business and Segment Heads
CCIB CJ Leads
DCDA Functional Heads, notably CFCC, ICS, OR
CCIB Product and Segment COOs
CCIB Product Heads
Project AEs and Managers
Operational Excellence team
Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group's internal and external reputation and indirectly influence the bottom line.
Promote the Group's brand and Here for good with employees, clients and regulators.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Maintain effective communication with key stakeholders, including regulators and staff.
Grow Self Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Courage: Stepping up to address difficult issues and saying what needs to be said. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Instils Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity. Nimble Learning : Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor
Decision Quality: Making good and timely decisions that keep the organisation moving forward.
Develops Talent: Developing people to meet both their career goals and the organisation's goals.
Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.
Grow Others Decision Quality: Making good and timely decisions that keep the organisation moving forward. Develops Talent: Developing people to meet both their career goals and the organisation's goals. Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action. Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.
Leadership Competencies at a Business/ Function Manager level
Take the Lead
Business Facilitation: Leading initiatives to improve Client experience, efficiency and cost management
Digital and Data acumen
Management of front line risk: Operational, Conduct & Regulatory
Execute Significant change management initiatives
Facilitating effective coordination between business and functions
Business Governance & Support: Projects investment governance, product and process governance, headcount and cost management etc.
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.