Manager Child Life

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

Nemours Children’s Health System is seeking a Child Life Manager to join the leadership team in the Department of Child Life, Creative Arts Therapy and School Program in Wilmington, DE.  We are seeking a professional with strong background in program development and clinical supervision. Candidates who are best suited for this role have demonstrated leadership commitment in child life or a related field in a regional or national audience. Emphasis will be placed on supporting the provision of culturally relevant, family-centered, evidence-based care in the context of a rapidly changing health care environment.  The Child Life Manager will partner with other clinical departments to ensure competent, innovative and strategic service delivery across inpatient and ambulatory environments.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. The Child Life Manager ensures that these philosophies are embedded in all departmental clinical services which are provided by Certified Child Life Specialists, Creative Arts Therapists, Child Activity Coordinators and Hospital School Teachers.

The Child Life Manager is responsible for:

• Management and ongoing professional development, hiring and retention of Associates
• Ensuring and monitoring proper staffing levels for department functions and services
• Supporting family centered care, general operational service delivery and patient and family experience
• Identifying and facilitating continuous improvement activities, making recommendations and implementing actions as appropriate
• Collaborating with the Nemours Fund for Children’s Health to support donor stewardship
• Facilitating the implementation of departmental strategic initiatives
• Embodying responsible financial stewardship of monetary resources and track performance within the department operational programs
• Ensuring all Associates maintain proper certification (if applicable), mandatory education and clinical competency as required by their position description and regulatory organizations
• Overseeing and managing the coordination of essential functions related to specialized programs such as Pet Therapy, broadcast studio productions, community partnerships, and group events
• Supporting department functions related to best practice standards, monitoring and implementation of data tracking methods, clinical education, reflective practice groups, and clinical technology resources
• Ensuring appropriate departmental resources are leveraged to the fullest extent, thereby creating a culture of competent and comprehensive clinical care that is free of waste and strives to be error free