The Manager, Compliance Systems and Analytics is the compliance leader responsible for the implementation and administration of the enterprise-wide governance, risk and compliance software solution. The Manager, Compliance Systems and Analytics will apply project management, process improvement, solution development, analytical, and communication skills to add value to the Ethics and Compliance programhrough expanded use of technology. The Manager, Compliance Systems and Analytics will be responsible for optimizing incident management processes to better serve both internal and external clients by reducing overall compliance risk. In addition, the Manager, Compliance Systems and Analytics will be responsible for developing and managing the Ethics and Compliance program�s business insights capability to enable Compliance leaders to quickly identify and address compliance matter trends.

Include the following. Others may be assigned.

• Administers the enterprise-wide governance, risk, and compliance software by:

  • Developing and optimizing relevant workflows,

  • Identifying, implementing and enhancing needed data fields;

  • Maintaining data integrity;

  • Optimizing system functionality;

  • Managing user access;

  • Creating applicable forms and templates;

  • Formulating routine and non-routine metric reporting capabilities;

  • Managing change management processes;

  • Managing, and authoring where necessary, system support policies and procedures;

  • Co-chairing a Project Steering Committee to ensure system use is consistent with organizational strategy;

  • Expanding on system functionality as warranted by organizational opportunities; and

  • Collaborating with third party vendors providing system support to ensure maximum potential system use for the organization.

• Enhance Ethics and Compliance Department analytics function by:

  • Evaluating industry trends to ensure compliance business insights and data analytics are in line with best practices;

  • Leading cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities;

  • Building, developing and maintaining data models, reporting systems, dashboards, and performance metrics that support key compliance functions;

  • Overseeing the design and delivery of reports and insights that analyze compliance matter metrics and key performance indicators;

  • Overseeing data and report request process by tracking requests and advising on prioritization and approval; and

  • Developing and implementing quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.

• Collaborates with Ethics and Compliance Department leadership and other stakeholders within the organization to identify and implement technical solutions to improve overall program efficiency and effectiveness.

• Supports internal and external client relationships by developing key metrics and reports using the compliance management system and facilitating communication initiatives.

SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Direct Reports: Analyst(s)

Qualifications:

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Skilled in interpersonal relations with the ability to interface at all levels

• Excellent communicator, including verbal, written, and listening skills

• Team-oriented, with an ability to value a diverse and geographically dispersed team

• Strong analytical abilities

• Strong risk management process and risk assessments skills

• Maintaining confidentiality of information and materials

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 3-5 years of progressive experience in analytics, technology, healthcare, and/or business required.
• Experience working with Compliance 360 software strongly preferred.
• Bachelor�s degree from an accredited college or university in information technology, business, , or related field or equivalent experience.

Include minimum certification required to perform the job.

• Project Management Professional (PMP) certification preferred

• Certified Healthcare Compliance (CHC) or Certified Compliance & Ethics Professional (CCEP) preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

• Approximately 10% travel may be required

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.