Department: International Office Salary/Grade: EXS/12
Reporting to the Associate Provost for Global Affairs and Executive Director of the Roberta Buffett Institute for Global Affairs (Northwestern Buffett), the Director of International Student and Scholar Services provides leadership for international student and scholar needs, international community building, and multilingual initiatives. The Director supervises a 13 member professional team responsible for all aspects of service to the international student and scholar population. He/she leads policy development and regulatory compliance, designs and leads intercultural training and faculty, staff and student engagement programs, collaborates with faculty and other stakeholders on initiatives to expand multilingualism, advises the institution on key non-immigrant policies, liaises with Alumni Relations and Development to cultivate donors, manages an operating budget of about $1.2M, including endowed program funds, and partners with key stakeholders across the schools and administrative units. The Director oversees both technical immigration advising functions and efforts to strengthen services supporting the engagement of international students and scholars and globally minded individuals in the life of the Northwestern campus community.
Direct and oversee the services, operations and programs for 6,000 international students, scholars and dependents and work of 13 full-time professionals. Provide strategic direction to the functions of the office.
Serve as chief compliance officer for all non-immigrant regulations and policies i.e. F-1, J-1, H-1B, E-3, TN, O-1, Legal Permanent Residence (green card), and other categories for all campuses: Evanston, Chicago, Miami, and NU-Q.
Develop and provide policy guidelines and advise university departments on non-immigrant visa issues to ensure ongoing compliance.
Develop and implement technology solutions to improve administrative and federal reporting functions.
Develop and oversee implementation of programming and services to support arrival, acclimation, and building of inclusive campus community connections for international students and scholars, including degree-seeking and non-degree-seeking students, employees, and visitors.
Develop and oversee implementation and assessment of the international student experience; create programs and services to improve international student and scholar services and community building.
Oversee the development and implementation of Northwestern Buffett multilingualism initiatives.
Collaborate with faculty, staff, and administrators in The Graduate School and Weinberg College of Arts & Sciences, as well as other campus units, to expand programs, services, and resources to support language acquisition, translation and interpretation.
Plan & manage budget for department to fund strategic mission including financial sustainability & enhancement models.
With support from Northwestern Buffett financial team, plan & implement annual budget including fiscal resource allocation.
Approve funds reallocation within budget as necessary & appropriate.
With Associate Provost and Alumni Relations and Development, implement fundraising strategies.
Increases resources through alumni gifts.
Liaise with various government agencies, including but not limited to Department of Homeland Security, Department of State, Department of Labor, Social Security Administration, local and state government agencies.
Serve on key university and Northwestern Buffett committees to advocate on behalf of the international population and efforts to support multilingualism.
Coordinate university response to international crises as they pertain to international students, scholars and dependents.
Working with the Government Relations Office and the Office of the General Counsel, develop advocacy priorities and ensure regulatory compliance.
Collaborate with Northwestern Buffett senior staff in development of integrated approaches to internationalization of the university.
Perform other duties as assigned or required.
Successful completion of a full course of study in an accredited college or university leading to a master's or higher degree; OR appropriate combination of education and experience and 10 years' international career counseling/advising in higher education or 10 years' of industry experience; or other relevant experience required.
Experience working in an intercultural environment.
Significant experience developing and managing budgets
Minimum Competencies: (Skills, knowledge, and abilities.)
Demonstrated ability to lead a professional team.
Thorough knowledge of and experience with relevant nonimmigrant regulations.
Demonstrated ability to develop and present sessions and workshops.
Earned Master’s or higher degree.
At least 10 years of professional experience within a higher education context, including work with international student and scholar services.
Expertise in intercultural and/or multilingual research and education.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 38892
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.