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The University of Washington Office of International Student Services has an outstanding opportunity for an Assistant Director for International Student Advising. International Student Services, a unit within the Enrollment Management, supports the Provost as well as the University of Washington community.
The Office of International Students Services (ISS) provides support and guidance to thousands of international students enrolled at the University of Washington. The Assistant Director for International Student Advising will lead and supervise the ISS advising team to ensure accurate, consistent, up-to-date immigration information is provided to F and J status undergraduate, graduate, and professional degree students. The Assistant Director will also serve as the Primary Designated School Official (PDSO) who is the main point of contact for SEVP, updates and maintains Designated School Official (DSO’s) information, files for re-certification, and notifies SEVP of any updates or changes for the Seattle campus.
The Assistant Director is responsible for hiring, training, supervising, and supporting the ISS advisors and a Graduate Student Assistant. The advisors and GSA are all authorized as DSO’s to update and maintain SEVIS immigration records. The Assistant Director/PDSO must ensure DSO’s understand and follow SEVP guidelines, provide accurate and consistent advising regarding SEVP regulations, and help establish ISS policies around the interpretation of the regulations. The Assistant Director must have a depth of experience in F-1 and J-1 federal rules and regulations. An essential function of this role is to review current policies, establish ISS procedures and historical practices based on institutional policy, consider regulatory best practices, improve equitable workflow, and streamline procedures to improve efficiencies. In addition, the Assistant Director is expected to keep ISS staff informed of national trends, upcoming changes, new polices, and new best practices in the field. This position will serve as a lead collaborator with campus advisors and partners for training, questions, and updates about F-1 and J-1 regulations, policies, and best practices.
This position will report to the Director of International Student Services and be a member of the ISS leadership team, to help inform, guide, establish, and implement policies, procedures, and practices.
The Assistant Director for International Student Advising manages advising services and visa/immigration support for over 8,000 enrolled international undergraduate, graduate, and professional degree students. The Assistant Director will serve as the UW’s Primary Designated School Official (PDSO) for immigration policy through the Student & Exchange Visitor Program (SEVP) and serves as the primary point of contact for SEVP and federal organizations. The PDSO authorizes the Designated School Officials in ISS, Undergraduate Admissions, and GEMS and is responsible for completing the re-certification process for the Seattle campus. This position will serve as the primary liaison to University academic and administrative offices and with federal agencies regarding F-1 and J-1 visa matters. The Assistant Director for International Student Advising supervises and supports the Alumni Services Coordinator, 5 full-time international student advisors, 1 part-time advisor, and 1 Graduate Staff Appointment. The Assistant Director for International Student Advising will also work closely with the Assistant Director for Student Services & Communications to develop and implement ISS policies, establish procedures, coordinate communications to students and campus partners, and keep the advising team informed of work within the other ISS teams.
The Assistant Director for International Student Advising will lead the ISS advisors and ensure the staff provide quality advising to international students enrolled at the UW as well as help them maintain their legal immigration status. The ISS advising team monitors and reports to SEVIS on the status of our international students, allowing for successful completion of an academic program. The Alumni Services Coordinator manages the authorization and oversight of the Optional Practical Training (OPT) program. OPT is a high-profile benefit that attracts students to the university for employment opportunities after graduation. The Assistant Director will also keep the Director informed of policy changes, national trends or issues, and immigration policy concerns that may impact UW international students.
• Provide leadership, supervision, coordination, hiring and training, and direction to the international student advisors, Alumni Services Coordinator, and Graduate Student Assistant. Provide support and guidance to the advising team to create positive, compassionate, thoughtful, efficient, seamless interactions with the ISS. • Manage the day to day workflow and caseload management for the ISS advising team. Work with the advising team to create an efficient, equitable, and manageable system for processing immigration benefit requests, updates, and authorizations. • Serve as the Primary Designated School Official and as an Alternative Responsible Officer to oversee and implement immigration policies and institutional practices. Help advisors process immigration benefits, update student records, and assist ISS advisors with advising students when needed. • Help develop and implement online, electronic, print, and in person educational tools and training programs for students to improve the information provided and increase student compliance with university and immigration policies. • Represent the advising team as part of the ISS leadership team. Provide input, feedback, and suggestions for process improvements, policies, and efficiencies within the ISS that will promote a positive, functioning, efficient work environment. • Establish strong working relationships with advising units across campus as well as other campus partners and community organizations that support international students. Serve as a resource for the UW campus community on matters related to the intersection of institutional and immigration policy • Supervise 5 full-time international student advisors, 1 part-time advisor, and 1 Graduate Staff Assistant
• Bachelor's Degree and at least three years of experience working with F-1 and/or J-1 international students in a college or university setting. • Demonstrated experience managing or supervising professional, classified, or hourly staff. • Understanding and knowledge of federal immigration rules, regulations, and policies. • Excellent written and oral communication skills, including experience with public speaking and the ability to present information in a clear and positive way to students from a variety of cultural backgrounds. • Strong organizational skills, careful attention to detail, and time management.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• Master's degree in counseling, international studies/relations, education, or any other related field. • Extensive knowledge and experience of F-1 rules and regulations, trends, and current best practices in the field. • Experience as a SEVIS-approved Designated School Official or Alternate Responsible Officer. • Experience using ISSM and the SEVIS information system or other third party batching immigration software. • Demonstrated commitment to the field of international education as a career.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.