Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Selects, develops and counsels employees consistent with Human Resources management practices.
Creates a work environment which allows participation in order to promote retention, productivity, diversity, employee safety and equality.
Plans and conducts regular meetings discussing issues and performance improvement in his/her area(s) of responsibility with recording of meeting minutes and follow-up.
Together with the director and CAO, plans, prepares, implements, monitors and controls the budget to ensure sound fiscal management consistent with the goals of the hospital.
Adopts a total performance improvement approach to work that includes employee empowerment, managing with data, a philosophy of continuous improvement, a customer oriented attitude and a work methodology that minimizes error. This includes developing and maintaining quality-monitoring systems in area(s) of responsibility.
Reports performance improvement results and addresses any problems or issues accurately and timely.
Organizes and plans all activities in an effective manner. This includes organizing and delegating work in an effective manner, establishing appropriate time frames for completion of work and providing necessary leadership to ensure effective work results.
Participates in the development of tactical plan for the area(s) of responsibility.
Implements operational changes to satisfy regulatory (local, state, national) requirements and maintains area of responsibility in a state of continual readiness for Joint Commission and DHS surveys.
Writes, implements, and updates policies as appropriate.
Responsible for identifying the direct and indirect customers of the area(s) of responsibility, determining the products and services to provide based on the customer’s needs, analyzing customer satisfaction and developing actions that continually improve services. [Direct customers include patients, family members, physicians, employees, managers, directors, executives, students, etc. Indirect customers include board members, vendors, donors, etc.]
Maintain positive relations with direct and indirect customers.
Develops and maintains open, honest and mutually beneficial relationships with the department director, managers, staff, members of hospital leadership team, medical staff, other hospital employees. Relationship will be maintained in a manner consistent with Eisenhower Medical Center’s mission values and codes of conduct consistent with Performance Excellence.
Promotes continued self-development and development of staff through attendance at hospital in service/lectures, professional seminars, conferences, professional associations, and other means.
Develops and maintains open lines of communication between the team members. In addition, the incumbent is responsible for developing communication tools to keep customers informed of changes, developments, services, policies and results of areas of responsibility.
Develops individual or personal objectives that support the goals, objectives, philosophies and mission of the department.
Participates in Joint Commission inspections and other local and state regulatory inspection requirements.
Organizes efforts around helping patients and clients have the most positive experience as part of Cancer Center, by motivating and leading staff in a Mission driven manner.
Selects, trains/orients, directs, coaches, evaluates, and counsels staff.
Monitors daily scheduling for timely flow and reduced wait times.
Communicates closely with treating physicians keeping them informed of scheduling issues, any scheduling delays and patient care issues.
Ensure port films at the direction of the Physicians and in accordance with the department portal vision protocols.Monitors electronic medical records and documentation for accuracy and compliance.
Supervises workflow and overall operations, treatment planning and treatment delivery within the department
Ensures compliance with regulatory requirements and with EMC policies and procedures.
Orders supplies to maintain par levels.
Ensures that staff consistently provides high quality patient care and/or other support services that are valued by patients, physicians and each other.
Ensures a high level of employee, patient and physician satisfaction.
Ensures National Patient Safety Goals are adhered to and works closely with clinical staff in compliance among all staff and physicians.
Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies.
Collaborates, plans and implements process improvement to maintain high customer satisfaction, with hospital quality staff and clinic division staff.
Schedules staff to ensure appropriate coverage, including responsibility to float to other areas or “flex out” when needed.
Monitors Kronos and staff timekeeper system. Minimizes overtime and avoids meal penalties.
Demonstrates commitment to the EMC Behavioral Standards for all interactions.
Language, appearance and behavior reflect the EMC Behavioral Standards.
Acts as a float in the department and maintains the ability to perform in all technical roles.
Responds to complaints from patients (service recovery when appropriate) and staff with a minimum of emotional disruption to patients or staff.
Performs other duties as assigned.
Eisenhower is proud to offer:
A generous benefits package and matched retirement plan
Health and wellness programs
About Eisenhower Health:
Near Palm Springs, California, our vibrant community offers an enviable lifestyle including affordable housing, minimal traffic, world-class dining and shopping, and year round recreational activities. Additionally, Eisenhower Health is less than two hours away from sandy beaches and mountain resorts.
At Eisenhower Health, we offer a progressive environment with an emphasis on individual growth and advanced medical practices seldom seen in other hospitals. As a not-for-profit and comprehensive health care institution, we are honored to be recognized as one of the top-ranking hospitals in California. For 2017-2018, U.S. News and World Report has ranked us as the #1 performing hospital in the Riverside Metro area and #16 in California, placing us in the top six percentile of hospitals in the state. In addition, we were within the 20 percent of hospitals nationwide to receive five star stars from the Centers for Medicare & Medicaid Services, in its Overall Hospital Quality and Star Rating (#2017-2018).
Located on 130 acres in Rancho Mirage, we offer our community a 517-bed acute care hospital with telemetry, critical care and medical/surgical floors. We also have a multitude of specialty centers on our campus including The Betty Ford Center, The Barbara Sinatra Children’s Center, The Annenberg Center for Health Sciences and The Lucy Curci Cancer Center.
Eisenhower Health has recently been granted Magnet recognition by the ANCC for its nursing excellence, which makes us the first and only hospital in the Inland Empire to achieve this prestigious Magnet distinction. For the fifth consecutive year, Eisenhower Health has been recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign (HRC) Foundation (2017), a testament to our commitment to provide equitable care.
In 2017-2018, U.S. News recognized Eisenhower Health as one of the High Performing Hospitals in these specific areas: Geriatrics, Abdominal Aortic Aneurysm Repair, Aortic Valve Surgery, Chronic Obstructive, Pulmonary Disease (COPD), Colon Cancer Surgery, Heart Bypass Surgery, Heart Failure, Hip Replacement, Knee Replacement, Lung Cancer Surgery. Eisenhower Health is the only hospital in Riverside and San Bernardino counties to be named one of the nation's 50 Top Cardiovascular Hospitals by IBM Watson Health for 2016 & 2017.
Eisenhower Health has had a great deal of growth in our Clinic Divisions throughout the Coachella Valley. We also cultivate an environment that fosters outstanding levels of employee engagement and was one of only 20 organizations nationwide to receive the Workplace of the Year Award from The Advisory Board Company (2016-2017).
Come JOIN our TEAM! To apply for a position now please visit careers.eisenhowerhealth.org.
The Manager - Radiation Therapy must meet the following qualifications:
Required: Graduate of an accredited Radiation Therapy Program
Preferred: Bachelor’s Degree
Required: ARRT registered. CA State Certificate (CRT)
Preferred: 3+ years’ experience as lead or Chief Tech; 8 years plus therapy and/or dosimetry experience; experience with Aria Electronic medical record.
Internal Number: EH-211-20
About Eisenhower Health
Near Palm Springs and two hours from sunny beaches and mountain resorts, our vibrant community offers an enviable lifestyle including affordable housing, minimal traffic, world-class dining and shopping, and year round recreational activities.