Understand the enterprise strategies for SDLC automation capabilities.
On-boarding the applications to bank standard platform for CI/CD.
Develop utilities to provide self service capabilities using java or shell scripting.
Automated Dashboard creation capabilities.
System troubleshooting and problem solving across platform and application domains.
Understand the application architecture & interfaces. Provide support for integration & troubleshooting.
Govern the Permit-to-Operate process and its adoption – for new initiatives and changes to existing solutions
Represent release management in architecture review board for new project to identify risks and dependency
Perform independent assessment of application release readiness covering both changes in-region and changes impacting APAC region
Provide hands on CAB (Change Advisory Board) review backup to facilitate the weekly release approval process in region
Partner with US and EMEA Release Management team for global process alignment and improvement
Support and participate in operational risk discussion
Lead planning and execution of remedy actions to close risk issues relating to release/configuration management
Serve as a fully seasoned/proficient technical resource; provide technical knowledge and capabilities as a team member and individual contributor.
Possess extensive experience with release management process and tools, preferably to have some application support or development experience in the payment domain.
Work with global customers and support groups and ensure everything is fully communicated and understood with regards to any change initiatives.
Have the ability to manage deliverables, to communicate risks, to work in an integrated team and to have a comfort level working with a geographically dispersed team.
Provide overall coverage and control on changes being implemented into Payments/Treasury technology environment, prioritise their urgency, criticality, group changes in order of relevance, assess inter-dependences between changes, determine and eliminate conflicts, assess risk and determine risk mitigating plans.
Ensure adequate controls are in place for change management including implementation plan, back out plan, post change validation and start of business support etc.
Have a strong understanding of the Payments/Treasury business/technology domain and can quickly understand, assess and pushback as well as support relevant changes and manage the change release into various environments all through to production.
Ensure changes outside the scope of a release are fully accounted for within the release.
Ensure all stage gates are met and are fully auditable.
Define and execute release management process maturity strategy to meet the demands for ability to deliver far higher volume of change to the platform with no reduction in stability objectives
Manage multiple conflicting business / technology priorities.
Experience working with and integrating SDLC tools, including JIRA – Defect & requirements management.
Proficiency in App Dynamics / Dyna trace monitoring/ Splunk monitoring. Good experience in engineering & automation.
Strong knowledge of Release Management processes and tools (Remedy)
Solid understanding of Release Management functions within complex global financial institutions.
Strong technical knowledge of payment applications and infrastructure and solid knowledge of SDLC
Strong interpersonal skills partnering with different teams around the globe
Solid experience of driving process improvement
Attention to detail and accuracy are essential; must be pro-active, enthusiastic, flexible, and results driven.
Ability to effectively communicate and interact with various stakeholders (e.g. business partners, project manager technical lead, developers and testing associates who may be based in various geographical locations and timeframes.)
Influence other change groups to ensure delivery of service meets level required by the organisation as a whole.
Work effectively within a fast-paced environment.
Ability to multi-task and adapt quickly to changes in priorities.
Strong oral and written communications. Fluency in English is mandatory.
Experience integrating SDLC automation tools with Finacle.
Ability to proactively juggle responsibilities with a positive and can-do attitude.
Good experience in handling issues & developing good working relations with cross functional stakeholders.
Execution and result oriented. Aptitude for critical thinking and problem solving.
Proficient written and verbal communication skills to support and shape the platform, and clearly articulate technical designs and concepts.
Knowledge of multiple operation systems, databases, development software platforms
Knowledge of version control tools (Perforce, Ansible, Jenkins)
Knowledge of regulatory requirements and risks in the APAC region