Optimizing our enrollment management is crucial to IUPUI's long-term viability, as there are several factors that influence a student's college choice, student success, retention and timely graduation. The Division is comprised of 115 full-time staff in the Office of Undergraduate Admissions, Office of Student Financial Services, Office of the Registrar, Office for Veterans and Military Personnel, Office of Enrollment Strategy and Insights as well as other areas supporting strategic initiatives, outreach and partnerships, technology and administrative support. The Division of Enrollment Management also oversees and provides insight for its enrollment operations for its Fort Wayne and Columbus campuses.
The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing IUPUI's mission.
Serve as senior leader responsible for the design, award structure, administration and compliance of all Federal, State, and Institutional financial aid and scholarship programs for the IUPUI (Indianapolis), IUFW, and the IUPUC campuses. Serves as senior leadership for the Office of Student Financial Services, the one stop shop for student financial transactions, e.g. student account payment information, and financial aid counseling. Ensures that all federal, state, and institutional financial aid funds are optimized in the best interest of the student aid population and that financial aid packaging and scholarship awarding strategies compliment the enrollment goals of the campus. Serves as expert resource for IUPUI (undergraduate, graduate, graduate/professional), IUFW, and IUPUC (undergraduate and graduate) for all matters of federal, state, and institutional financial aid. Collaborates and consults with members of the Division of Enrollment Management team in order to meet the enrollment goals of the campus. Supervises the management team and operations of financial aid and scholarship areas. This position must ensure NCAA Compliance staff, Director of Medical Student Affairs, as well as IUFW and IUPUC Financial Aid and Scholarships staff maintain compliance with all federal, state, NCAA, and institutional aid regulations. Provides leadership for IU Online Student Financial Services partnership. Develops and implements personnel policies and procedures, internal and external communications, audits and compliance. Represents the office to various funding agencies, media, student groups and other external publics. The Executive Director will also serve on the Enrollment Management Leadership Team.
Administration of all Federal, State, and Institutional Aid and Scholarship Programs.
Determine the Annual Cost of Attendance for all categories of students.
Develop the annual awarding strategy of institutional, federal and state financial aid to optimize the resources in the best interest of the IUPUI, IUFW, and IUPUC students and compliment the enrollment goals of the campus.
Assure the fiscal integrity of all student financial aid records, supervise the design and production of reports to continually monitor fiscal accuracy and integrity.
Ensure that departmental and scholarships awards are compliant with the federal, state, institutional, and NCAA award regulations.
Develop policies and procedures to ensure IUPUI, IUFW, and IUPUC are compliant with federal and state regulations.
Manage and update the Federal Program Participation Agreement which allows IUPUI/IUFW/IUPUC to remain in the Title IV Federal Student Assistance Program.
Continual monitoring of all federal and state financial aid regulatory updates and proposed changes to laws impacting financial aid.
Oversee administrative details of the Office of Student Financial Services and Scholarships, working with academic units, admissions, registrar, student advocate, bursar, other IU financial aid directors, and IU University Shared Services and Systems (USSS).
Ensure the dissemination of financial aid information to students through various communications strategies. Ensure the staff receives accurate and timely training on all aspects of federal, state, and institutional financial aid as well as matters of student financials/accounts from the IUPUI Bursar. Ensure efficacy and accuracy of all financial aid processing.
Make counseling available to students and parents who are seeking financial assistance.
Handle large group correspondence regarding financial aid.
Assure that all federal, state, and institutional financial aid and scholarship funds are optimized in the best interest of the student aid population and assure that financial aid packaging strategies compliment the enrollment goals of the campus.
Advise and collaborate with campus leadership on financial aid packaging strategies and with the Office of Student Employment on matters of work study.
Design and produce reports to reflect various fiscal activities and their impact on students as well as the campus.
Track student interactions with the office via telephone, email or in person to continually enhance the service levels. Track student utilization of work study funds in order to maximize the funding levels annually.
Monitor student borrowing levels in order to develop effective financial literacy programs.
Design and complete research to assess the effectiveness of current financial aid program administration and to provide a basis for strategic planning efforts affecting future initiatives.
Develop and implement outreach activities, both on and off campus, to promote the effective use of student financial aid by various constituencies.
Ensure we provide effective orientation information to incoming students. Ensure we offer a timely and relevant financial literacy program to all students.
Collaborate with academic units to provide specific information on financial aid and borrowing levels for their specific majors. Collaborate and coordinate programs with high school guidance counselors in the Indianapolis and Columbus regions.
Provide professional leadership and consultation within the State of Indiana as well as within various professional associations, in ways that benefits the campus as well as the student population it services.
Participate in state, regional and national financial aid associations (ISFAA/MASFAA/NASFAA). Participate in the Coalition of State University Financial Aid Administrators (COSUAA).
Prepare and present on matters of financial aid at financial aid conferences or to members of the IUPUI, IUFW,and IUPUC communities or to the local media.
Responsible for all annual A133 State Board of Accounts audits, all IU Internal Audits, all Federal Program Reviews, all State of Indiana audits.
Provide leadership for IU Online Student Financial Services partnership, providing direction, mentoring, and supervision for IU Online Associate Director for Student Financial Services.
Master's degree and five years of experience in financial aid, with progressive supervisory and management experience.
Knowledge of regulatory requirements and an excellent record of responsiveness to regulatory change. A positive history of fiscal management, including compliance and internal and external audits.
Salary Plan: PAE
Salary Grade: 6SA
Job Function: Student Services
This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
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Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.