As a valued member of the Salem Five Human Resources team, the Benefits Assistant serves as a benefits resource to employees and supports the administration of all employee benefit programs and events under the supervision of the Compensation & Benefits Manager. This role serves as back-up to the Human Resource Assistant position and is an integral part of the team in support of our employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; however other duties may be assigned based on business necessity.
Conducts first day orientation for new employees regarding company policies, procedures and benefits. Ensures completion of all necessary employment paperwork and other related duties. Responsible for compliance with immigration laws through proper documentation from new hires within specified time limitations, and monitoring compliance by out of state locations.
Stays well-informed on Salem Five’s benefits to advise employees.
May serve as a liaison between employees and benefit providers when necessary to resolve problems, answer questions, and provide additional information. Performs enrollment/changes/termination activities.
Serves as a resource for managers and employees with questions about FMLA and other leaves of absence regarding eligibility, STD, LTD, return to work, etc.
Maintains benefit information in electronic and hard copy personnel files.
Files all employee benefits information and other Human Resource records.
Responsible for completing due diligence on all new and existing Benefit Related Vendors.
Responsible for new hire Onboarding in UltiPro and ensure all documents are processed before new employee’s first day of employment.
Updates the Business Continuity Program employee records in support of the company’s Risk Management function.
Assists with benefit administration and record keeping including reconciliations of monthly invoices and reporting for 401(k) Plan, Pension Plan, Medical, Dental and Vision Insurance, Life, Short Term and Long Term Disability Insurance, AD&D and Travel Accident Insurance, voluntary benefits plans, Flexible Spending Accounts, Health Savings Accounts and EAP for Salem Five and its subsidiaries.
Assists with the administration of COBRA, ACA, HIPAA, FMLA and Salem Five’s compliance with these regulations.
Assists with all open enrollment activity including creation of yearly open enrollment sessions, monitoring and reporting.
Monitors all vendor carrier files and resolves any issues as needed.
Updates benefit information and approves life events in the HRIS system and in benefits provider systems (e.g. UltiPro) when necessary. May generate reports on HRIS for benefit reconciliation, surveys, and senior management.
Assists with Workers Compensation administration. Files and administers Workers' Comp claims with insurance carrier and state. Communicates with employees and medical care providers when necessary.
Actively participates in the organization of employee events including the Health & Benefits Fair, Company Outing, Service Recognition, and NSMC Cancer Walk.
Responsible for periodic I9 audits and organized I9 records
Assist with UAM notices in a timely manner.
Responsible for the Point Guard access system by providing new employee access cards or addressing card issues.
Ensures up-to-date recordkeeping for employees’ external seminars/conferences (obtaining required approvals, registrations and payments). Responsible for employee tuition reimbursement in accordance with bank policy.
Is aware of employment benefits trends and regulatory issues through HR publications, participation in projects and surveys, vendor contacts, employer networks and continuing education.
Provides back-up coverage to the Executive area to answer telephones or provide support as requested.
Serves as back-up to the Human Resource Assistant function.
Undertakes any duties in a backup capacity deemed necessary by the Human Resources management in order to facilitate vacations/absences in the department.
Demonstrates commitment to Salem Five’s core values.
Demonstrates compliance with banking laws and regulations as defined in company policies and procedures pertinent to position.
Demonstrates regular attendance which is essential to this position.
Assumes additional responsibilities as requested.
Assist Division Officers with special projects, surveys, statistical reports, etc.
Answer telephones, screens calls, take and relay messages.
Photocopy, collate, and distribute various reports and memos.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or a minimum of five years of related experience and/or training; or equivalent combination of education and experience. Certification/advanced degree in benefits/comp administration preferred. Demonstrated strong level of expertise with Microsoft applications (excel, word, power point) as well as internet research capabilities. Ability to perform effectively in an environment where confidentiality, maturity, sound judgment, initiative, and professionalism are required.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to prepare and effectively deliver/present information and respond to questions from groups of managers, employees and customers, as well as individuals.
Ability to review financial statements, perform basic compensation calculations, and understand basic accounting/funding issues relative to benefits/compensation, perform calculations using addition, subtraction, multiplication and division. Ability to calculate commissions, and percentages. Ability to apply basic concepts of algebra and accounting.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. Employee is required to travel locally on a regular basis to other organization offices, attend workshops as designated, and conduct presentations as a regular function of the position. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
With a rich history and a strong reputation for growth, service and innovation, Salem Five offers employees a sense of stability and pride. Salem Five also offers a comprehensive salary and benefit package including health insurance and matching 401(k) plan. Qualified candidates may submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
About Salem Five
We are extremely proud of the talented and dedicated team at Salem Five—and that feeling is mutual. Our employees appreciate Salem Five’s history and reputation for service and innovation. Our challenging career opportunities allow team members to grow professionally in a motivating environment. We offer outstanding benefits, training programs, and a rewarding culture that encourages a work/life balance.