JOB SUMMARY Responsible for coordinating the daily environmental (janitorial) services functions of a shift or small team of custodians delivering a high level of service to internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES Supervise one or more shifts of janitorial staff in assigned facilities, assigning and prioritizing work requests and project tasks to individual custodians, ensuring efficient work completion.
Ensure that all assigned facilities and shifts are adequately staffed to maintain company and customer standards of cleanliness.
Train new employees and conduct ongoing training programs to maximize staff efficiency and meet all regulatory requirements (JCAHO, WISHA, etc.) and company and client standards.
Implement cleaning schedules for the assigned facilities to ensure that carpets, hard surfaces and other project related work is completed on schedule.
Inspect each custodian's assigned work area on a regular basis, documenting issues, generating quality reports and developing corrective action plans to address issues noted during inspections.
Maintain and monitor the janitorial equipment inventory to ensure that the staff is optimally equipped at all times.
Perform regular invoice coding and assist in monthly and annual financial reporting, managing resources within the established budget and assist in the development of the EVS budget.
Coordinate janitorial services provided by outside vendors.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE High School diploma or GED required, Bachelors degree (BA/BS) from a four-year college preferred.
Minimum of 2-3 years EVS experience
5 years supervisory/management experience
CERTIFICATES and/or LICENSES Valid state Driver's License and proof of insurance required.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE Requires knowledge of financial terms and principles. Ability to conduct financial/business analysis including the preparation of reports.
REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES Ability to work well under pressure with a proactive approach to unusual occurrences. Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 20013358
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.