The End User Account Manager is responsible for consulting at an executive level with clients to enable them to understand the business benefits of Rockwell Automation solutions for their company. This individual is primarily responsible for developing new clients in the area, as well as growing relationships with existing clients in delivering the highest level of customer value to ensure high client satisfaction. Territory will include Eastern Ohio and Western Pennsylvania process driven markets.
Identified as a high performer in executing solutions offerings across process industries.
Owns the account strategy and execution within assigned accounts and communicates to internal Rockwell teams on an account by account basis as appropriate.
Establishes executive level relationships with customers and offers solutions to support customer business drivers .
Coordinates and communicates with expanded delivery ecosystem including the services, solutions, and territory sales management and the distributor organizations.
Proactively collaborates with the Rockwell Automation North America Industry experts.
Provides application knowledge and process industry expertise and manages sales activities appropriately.
Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer's decision process and presents solutions to the customer (value proposition).
Manage resources in the customer engagement to impact the customer's decision process .
Organize technical engagement team for identified opportunities and integrates competitive data and strategy into proposals.
Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.
Teams with corporate Contracts and Negotiations group to come to terms with customers.
Proven track record in successfully negotiating and closing large complex contracts.
Engages the Rockwell Automation account team and the senior management, as required, to plan for and win opportunities.
Facilitate agreements and pricing strategy in support of proposal efforts.
Experience in qualifying level 3 &4 software solutions.
Ability to articulate the IIOT strategy relative to process driven industry needs with safety and regulatory awareness.
Manage both internal/external partner expectations.
Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).
This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations.
Internal Number: 2691950
About Rockwell Automation
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